Deuter Recalls Kid Comfort, Kid Comfort Pro and Kid Comfort Active Child Carriers Due to Fall Hazard
CPSC Recall Notice
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-10266.
This recall involves Kid Comfort, Kid Comfort Pro, and Kid Comfort Active Child Carriers. The child carriers have a backpack style with a foldable frame with hinges. They were sold in maroon and green forest (model 3621221), blue midnight (model 3621321), and teal (model 3621121). "deuter" and the product name are printed on the back of the carrier. A production code is located on a tag inside the main storage pocket at the bottom of the carrier. Production codes ending in 0123, 1223 or 0423 are included in this recall. Product Name Model # Color Production Code Ends In Kid Comfort 3621221 Maroon 123 Kid Comfort 3621221 Forest 1223 Kid Comfort Pro 3621321 Midnight 123 Kid Comfort Active 3621121 Teal 423 Kid Comfort Active 3621121 Teal 1223
Corrective Action (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-10266.
Consumers should immediately stop using the recalled child carriers and contact Deuter to receive a free replacement child carrier. Consumers should fill out the recall form at https://www.deuter.com/us-en/service/kid-comfort-recall, print a prepaid return shipping label, and return the product. Deuter is contacting all known purchasers directly.
✅ What you should do
- Stop using the product if you own it.
- Check the model number, lot code, or sell-by date against the recall notice above.
- Contact Rei And Bass Pro And Other Stores In The United States, And Online At Deuter.com And Amazon.com And Other Websites From March 2023 Through March 2025 For Between $240 And $370. or the retailer where you bought it for a refund, replacement, or repair.
- For the most current official instructions, visit the CPSC recall page.
- If you've been hurt by this product, report the incident to CPSC.
Consumer Contact (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-10266.
deuter toll-free at 877-384-9252 from 9 a.m. to 5 p.m. MT Monday through Friday, email at recall@deuterusa.com, or online at https://www.deuter.com/us-en/service/kid-comfort-recall or https://www.deuter.com/us-en/contact and click on "Kid Comfort Recall" at the bottom of the page for more information.
About the U.S. Consumer Product Safety Commission
The CPSC protects consumers from injuries and deaths from thousands of types of consumer products — toys, furniture, electronics, appliances, and more.
Visit CPSC.gov →📣 Report an unsafe product to the CPSC
If you own this product and experienced a defect, near-miss, or injury, file a report with the CPSC. Consumer reports are the primary signal the agency uses to identify defect patterns and trigger future recalls. Your report is free, takes about 10 minutes, and can stay anonymous to the manufacturer.
Rei And Bass Pro And Other Stores In The United States, And Online At Deuter.com And Amazon.com And Other Websites From March 2023 Through March 2025 For Between $240 And $370. Recall FAQ
Rei And Bass Pro And Other Stores In The United States, And Online At Deuter.com And Amazon.com And Other Websites From March 2023 Through March 2025 For Between $240 And $370. is the subject of a children's products recall: Deuter Recalls Kid Comfort, Kid Comfort Pro and Kid Comfort Active Child Carriers Due to Fall Hazard. The notice was published on May 8, 2025 by the U.S. Consumer Product Safety Commission (CPSC). Approximately 5,080 units are potentially affected.