Transpro US Recalls Electric Scooters with Unauthorized Lithium-Ion Battery UL Certification Labels Due to Fire and Burn Hazards; Risk of Serious Injury and Death; $200,000 in Property Damage Reported
⚠ Critical Alert — Stop Using Immediately
This product has been flagged with severe risks (serious injury or death). Stop using it now and contact the brand or CPSC for a refund, repair, or replacement.
CPSC Recall Notice
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-10362.
This recall involves Transpro brand A3 Hub Motor, A11F Spark, and R1 Commuter electric scooters. The scooters are powered by lithium-ion batteries. They were sold in black or gray colors. The lithium-ion battery is located beneath the scooter deck. Note: Do not throw this recalled lithium-ion battery or device in the trash, the general recycling stream (e.g., street-level or curbside recycling bins), or used battery recycling boxes found at various retail and home improvement stores. Recalled lithium-ion batteries must be disposed of differently than other batteries, because they present a greater risk of fire. Your municipal household hazardous waste (HHW) collection center may accept this recalled lithium-ion battery or device for disposal. Before taking your battery or device to a HHW collection center, contact that office ahead of time and ask whether it accepts recalled lithium-ion batteries. If it does not, contact your municipality for further guidance.
Corrective Action (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-10362.
Consumers should immediately stop using and charging the recalled scooters and contact Transpro to receive a full refund or a free replacement scooter. Visit https://transprous.com/recall-escooters for instructions to disable the scooter. Consumers will need to submit their information through an online claim form or by email and will need to submit evidence of product destruction with their claim. Consumers should dispose of the entire scooter following local and state hazardous waste disposal procedures. Transpro is contacting all known purchasers directly.
✅ What you should do
- Stop using the product if you own it.
- Check the model number, lot code, or sell-by date against the recall notice above.
- Contact Bike And Electronics Stores In The Northeast From August 2024 Through April 2025 For Between $250 And $400. or the retailer where you bought it for a refund, replacement, or repair.
- For the most current official instructions, visit the CPSC recall page.
- If you've been hurt by this product, report the incident to CPSC.
Consumer Contact (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-10362.
Transpro toll-free at 888-616-0328 from 9 a.m. to 5 p.m. ET Monday through Friday, email at sales@transprous.com, or online at https://transprous.com/recall-escooters or https://transprous.com and click on "RECALL" at the bottom of the page for more information.
About the U.S. Consumer Product Safety Commission
The CPSC protects consumers from injuries and deaths from thousands of types of consumer products — toys, furniture, electronics, appliances, and more.
Visit CPSC.gov →📣 Report an unsafe product to the CPSC
If you own this product and experienced a defect, near-miss, or injury, file a report with the CPSC. Consumer reports are the primary signal the agency uses to identify defect patterns and trigger future recalls. Your report is free, takes about 10 minutes, and can stay anonymous to the manufacturer.
Bike And Electronics Stores In The Northeast From August 2024 Through April 2025 For Between $250 And $400. Recall FAQ
Bike And Electronics Stores In The Northeast From August 2024 Through April 2025 For Between $250 And $400. is the subject of a batteries & power recall: Transpro US Recalls Electric Scooters with Unauthorized Lithium-Ion Battery UL Certification Labels Due to Fire and Burn Hazards; Risk of Serious Injury and Death; $200,000 in Property Damage Reported. The notice was published on July 24, 2025 by the U.S. Consumer Product Safety Commission (CPSC). Approximately 700 units are potentially affected.