DT Swiss Recalls Carbon Wheels Due to Crash Hazard
CPSC Recall Notice
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-10390.
This recall involves DT Swiss Carbon Fiber Road Wheels. The wheels have model codes ERC 35mm/45mm, CRC 35mm/45mm, HEC 35mm/45mm, and ARC 50mm/55mm/65mm. These wheels were sold aftermarket and as original equipment on various high-end road bicycle brands. The DT Swiss ID code and the model code are located on the wheel rim on a small label located on the outside of the rim, which indicates "DT Swiss ID" followed by a 7-digit code. All wheels with DT Swiss ID code 2740000 or higher are affected by this recall.
Corrective Action (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-10390.
Consumers should stop using the recalled wheels and contact DT Swiss to coordinate a replacement. Consumers should register the recalled wheels with DT Swiss at www.dtswiss.com/recall.
✅ What you should do
- Stop using the product if you own it.
- Check the model number, lot code, or sell-by date against the recall notice above.
- Contact Independent Bicycle Dealers Nationwide And Sold As Original Equipment On Various Bicycle Brands From September 2024 To July 2025 For Between $1,000 And $1,880. or the retailer where you bought it for a refund, replacement, or repair.
- For the most current official instructions, visit the CPSC recall page.
- If you've been hurt by this product, report the incident to CPSC.
Consumer Contact (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-10390.
DT Swiss toll-free at 800-000-1994 from 8:30 a.m. to 3:30 p.m. MT Monday through Friday, email at Recall@dtswiss.com, or online at https://www.dtswiss.com/recall or www.dtswiss.com and click on "Recall" at the bottom of the page for more information.
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If you own this product and experienced a defect, near-miss, or injury, file a report with the CPSC. Consumer reports are the primary signal the agency uses to identify defect patterns and trigger future recalls. Your report is free, takes about 10 minutes, and can stay anonymous to the manufacturer.
Independent Bicycle Dealers Nationwide And Sold As Original Equipment On Various Bicycle Brands From September 2024 To July 2025 For Between $1,000 And $1,880. Recall FAQ
Independent Bicycle Dealers Nationwide And Sold As Original Equipment On Various Bicycle Brands From September 2024 To July 2025 For Between $1,000 And $1,880. is the subject of a consumer products recall: DT Swiss Recalls Carbon Wheels Due to Crash Hazard. The notice was published on August 28, 2025 by the U.S. Consumer Product Safety Commission (CPSC). Approximately 6,000 units are potentially affected.