Zyntony Recalls Kogalla Power Banks Due to Fire and Burn Hazards; Sold on Kogalla.com
⚠ Critical Alert — Stop Using Immediately
This product has been flagged with severe risks (fire or burn). Stop using it now and contact the brand or CPSC for a refund, repair, or replacement.
CPSC Recall Notice
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-10417.
This recall involves Kogalla-branded power banks, models BP125, BatPak 2F and BatPak 3F. The recalled rechargeable USB power banks have 6,700mAh, 13,400mAh or 20,100mAh lithium-ion batteries and were sold separately and included with Kogalla trail lights. The Kogalla logo is printed on the front of the power banks. The model number appears on the back of the power banks. Power banks model BP125 have a black USB-A jack and models BatPak 2F and 3F have orange USB-A jacks. Note: Do not throw this recalled lithium-ion battery or device in the trash, the general recycling stream (e.g., street-level or curbside recycling bins), or used battery recycling boxes found at various retail and home improvement stores. Recalled lithium-ion batteries must be disposed of differently than other batteries, because they present a greater risk of fire. Your municipal household hazardous waste (HHW) collection center may accept this recalled lithium-ion battery or device for disposal. Before taking your battery or device to a HHW collection center, contact them ahead of time and ask whether it accepts recalled lithium-ion batteries. If they don’t, contact your municipality for further guidance.
Corrective Action (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-10417.
Consumers should immediately stop using the recalled power banks and contact Kogalla for instructions on how to receive a free replacement power bank, including shipping. Consumers will be asked to fill out the online form at https://rtn.kogalla.com/products/request-batpak-replacement. Consumers should immediately dispose of the recalled power banks, in accordance with local and state regulations.
✅ What you should do
- Stop using the product if you own it.
- Check the model number, lot code, or sell-by date against the recall notice above.
- Contact Kogalla.com From June 2024 To January 2025 For The Bp125 And Batpak2f Power Banks And Trail Lights Sold With Those Power Bank Models And From August 2024 To January 2025 For The Batpak3f Power Banks And Trail Lights Sold With That Model. The Power Banks Sold For Between $45 And $90 And The Trail Lights With Power Banks Sold For Between $180 And $230. or the retailer where you bought it for a refund, replacement, or repair.
- For the most current official instructions, visit the CPSC recall page.
- If you've been hurt by this product, report the incident to CPSC.
Consumer Contact (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-10417.
Kogalla by email at bpreplace@kogalla.com, or online at https://rtn.kogalla.com/pages/kogalla-recalls-batpak1-batpak-2f-batpak-3f or https://kogalla.com/ and click on “Recall Information” at the top of the page for more information.
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The CPSC protects consumers from injuries and deaths from thousands of types of consumer products — toys, furniture, electronics, appliances, and more.
Visit CPSC.gov →📣 Report an unsafe product to the CPSC
If you own this product and experienced a defect, near-miss, or injury, file a report with the CPSC. Consumer reports are the primary signal the agency uses to identify defect patterns and trigger future recalls. Your report is free, takes about 10 minutes, and can stay anonymous to the manufacturer.
Kogalla.com From June 2024 To January 2025 For The Bp125 And Batpak2f Power Banks And Trail Lights Sold With Those Power Bank Models And From August 2024 To January 2025 For The Batpak3f Power Banks And Trail Lights Sold With That Model. The Power Banks Sold For Between $45 And $90 And The Trail Lights With Power Banks Sold For Between $180 And $230. Recall FAQ
Kogalla.com From June 2024 To January 2025 For The Bp125 And Batpak2f Power Banks And Trail Lights Sold With Those Power Bank Models And From August 2024 To January 2025 For The Batpak3f Power Banks And Trail Lights Sold With That Model. The Power Banks Sold For Between $45 And $90 And The Trail Lights With Power Banks Sold For Between $180 And $230. is the subject of a batteries & power recall: Zyntony Recalls Kogalla Power Banks Due to Fire and Burn Hazards; Sold on Kogalla.com. The notice was published on October 2, 2025 by the U.S. Consumer Product Safety Commission (CPSC). Approximately 2,400 units are potentially affected.