VESTA.DS Recalls VST Brand Tankless Water Heaters Due to Carbon Monoxide (CO) Poisoning Hazard and Risk of Serious Injury and Death
CPSC Recall Notice
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-10436.
This recall involves VST-brand residential wall-mounted gas boilers, Series VT, VR, and VR Plus, with model numbers VRS-150, VRS-199, VRP-150, VRP-199, VRS Plus-150, VRS Plus-199, VRP Plus-150, VRP Plus-199, VTS-150, VTS-199, VTP-150, and VTP-199. The white label on the side of the boiler has the model number bolded, near the top of the label. The boilers are metal, rectangular units and have either VST printed in white on the control panel near the bottom, or VESTA.DS.Inc. printed in gray near the top of the panel.
Corrective Action (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-10436.
Consumers should immediately stop using the recalled water heater and contact VESTA.DS to have a certified technician install the free repair. Consumers who must continue using the water heater while awaiting repair should have working smoke and carbon monoxide alarms in their homes.
✅ What you should do
- Stop using the product if you own it.
- Check the model number, lot code, or sell-by date against the recall notice above.
- Contact In-store And Online At Best Buy, Dick's Sporting Goods, Nebraska Furniture And Abt Stores Nationwide And Online At Nordictrack.com And Amazon.com From November 2018 Through April 2022 For About $1,700. or the retailer where you bought it for a refund, replacement, or repair.
- For the most current official instructions, visit the CPSC recall page.
- If you've been hurt by this product, report the incident to CPSC.
Consumer Contact (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-10436.
VESTA.DS toll-free at 888-505-5525 from 8:30 a.m. to 6 p.m. ET Monday through Friday, email condensingwaterheater@realtimeresults.net or online at www.recallrtr.com/condensingwaterheater or at https://www.vestahws.com and click on "Recall" under the "Documents/Support" tab at the top of the page for more information.
About the U.S. Consumer Product Safety Commission
The CPSC protects consumers from injuries and deaths from thousands of types of consumer products — toys, furniture, electronics, appliances, and more.
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If you own this product and experienced a defect, near-miss, or injury, file a report with the CPSC. Consumer reports are the primary signal the agency uses to identify defect patterns and trigger future recalls. Your report is free, takes about 10 minutes, and can stay anonymous to the manufacturer.
In-store And Online At Best Buy, Dick's Sporting Goods, Nebraska Furniture And Abt Stores Nationwide And Online At Nordictrack.com And Amazon.com From November 2018 Through April 2022 For About $1,700. Recall FAQ
In-store And Online At Best Buy, Dick's Sporting Goods, Nebraska Furniture And Abt Stores Nationwide And Online At Nordictrack.com And Amazon.com From November 2018 Through April 2022 For About $1,700. is the subject of a consumer products recall: VESTA.DS Recalls VST Brand Tankless Water Heaters Due to Carbon Monoxide (CO) Poisoning Hazard and Risk of Serious Injury and Death. The notice was published on October 16, 2025 by the U.S. Consumer Product Safety Commission (CPSC). Approximately 36,700 units are potentially affected.