LG Recalls Top-Loading Washing Machines Due to Risk of Injury
CPSC Recall Notice
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-1272.
The recall involves three LG and three Kenmore Elite Brand top-loading washing machine models manufactured between February 2010 and November 2011. The units come in beige, white and graphite steel colors. Recalled washing machines have the following model and serial number ranges: Brand Model Serial Number Range LG WT5001CW 002KW******* through 111KW******* WT5101HV WT5101HW Kenmore Elite 29002 005KW******* through 111KW******* 29272 29278 The model and serial number can be found on a label fixed on the rating plate on the top back of the washing machine.
Corrective Action (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-1272.
Consumers should immediately contact LG or Sears for a free in-home repair of the machine. Consumers will also receive supplemental information to be inserted into their owner's manual and a new caution label to be placed on the washing machine. Consumers who have observed their recalled washing machine shaking excessively should immediately stop using it. Consumers should be aware that loading their machines with water-proof or water-resistant items, such as mattress pads, mattress covers and similar items, increases the chances of loads being unbalanced.
✅ What you should do
- Stop using the product if you own it.
- Check the model number, lot code, or sell-by date against the recall notice above.
- Contact Lg Models Were Sold At Best Buy, Home Depot, Kmart, Sears And Local Retailers Nationwide. Kenmore Elite Models Were Sold At Kmart And Sears. All Were Sold From April 2010 To December 2012 For Between $899 And $1,099. or the retailer where you bought it for a refund, replacement, or repair.
- For the most current official instructions, visit the CPSC recall page.
- If you've been hurt by this product, report the incident to CPSC.
Consumer Contact (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-1272.
For LG; toll-free at (855) 400-4639, from 8 a.m. to 7 p.m. CT Monday through Friday, or 8 a.m. to 2 p.m. CT Saturday, or online at www.lg.com/us and click on Public Notices. For Kenmore or LG washers purchased at Sears or Kmart; toll-free at (888) 812-2935, from 7 a.m. to 7 p.m. CT Monday through Friday, or from 7 a.m. to 6 p.m. CT Saturday, or online at www.sears.com and click on Customer Service Home then Product Recalls in the Product Information section.
About the U.S. Consumer Product Safety Commission
The CPSC protects consumers from injuries and deaths from thousands of types of consumer products — toys, furniture, electronics, appliances, and more.
Visit CPSC.gov →📣 Report an unsafe product to the CPSC
If you own this product and experienced a defect, near-miss, or injury, file a report with the CPSC. Consumer reports are the primary signal the agency uses to identify defect patterns and trigger future recalls. Your report is free, takes about 10 minutes, and can stay anonymous to the manufacturer.
Lg Models Were Sold At Best Buy, Home Depot, Kmart, Sears And Local Retailers Nationwide. Kenmore Elite Models Were Sold At Kmart And Sears. All Were Sold From April 2010 To December 2012 For Between $899 And $1,099. Recall FAQ
Lg Models Were Sold At Best Buy, Home Depot, Kmart, Sears And Local Retailers Nationwide. Kenmore Elite Models Were Sold At Kmart And Sears. All Were Sold From April 2010 To December 2012 For Between $899 And $1,099. is the subject of a consumer products recall: LG Recalls Top-Loading Washing Machines Due to Risk of Injury. The notice was published on December 18, 2012 by the U.S. Consumer Product Safety Commission (CPSC). Approximately 457,000 units are potentially affected.