Krankcycle by Matrix with Detachable Seat Recalled by Johnson Health Tech Due to Fall Hazard
CPSC Recall Notice
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-1429.
This recall involves all Johnny G. Krankcycles® by Matrix with detachable seats that can be removed from the frame by lifting up on the seat. The Krankcycles have handles that the user turns in a circular motion for cardio exercise. Consumers can use the machine in a seated or standing position. The Krankcycles measure about 57 inches tall by 27 inches wide by 42 inches long. They are black and silver-colored. "KRANKcycle" and "Matrix" are printed on the machines.
Corrective Action (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-1429.
Consumers and exercise facilities should immediately stop using the recalled Krankcycles and contact Johnson Health Tech North America to schedule a free repair, which consists of a service technician permanently bolting the seat to the frame or removing the seat for which the consumer will receive a refund. This includes any Krankcycles sold online.
✅ What you should do
- Stop using the product if you own it.
- Check the model number, lot code, or sell-by date against the recall notice above.
- Contact Johnson Health Tech To Consumers, Health Clubs, Military Facilities, Physical Therapists, Public Parks Facilities Nationwide And They Were Also Sold On Various Websites, Including Www.bike-on.com, From January 2008 Through January 2012 For Between $2,200 And $2,700. or the retailer where you bought it for a refund, replacement, or repair.
- For the most current official instructions, visit the CPSC recall page.
- If you've been hurt by this product, report the incident to CPSC.
Consumer Contact (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-1429.
Johnson Health Tech North America toll-free at (866) 218-3674 from 8 a.m. to 5 p.m. CT Monday through Friday, or online at www.matrixfitness.com and click on Safety Notice at the bottom of the page.
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Johnson Health Tech To Consumers, Health Clubs, Military Facilities, Physical Therapists, Public Parks Facilities Nationwide And They Were Also Sold On Various Websites, Including Www.bike-on.com, From January 2008 Through January 2012 For Between $2,200 And $2,700. Recall FAQ
Johnson Health Tech To Consumers, Health Clubs, Military Facilities, Physical Therapists, Public Parks Facilities Nationwide And They Were Also Sold On Various Websites, Including Www.bike-on.com, From January 2008 Through January 2012 For Between $2,200 And $2,700. is the subject of a sports & recreation recall: Krankcycle by Matrix with Detachable Seat Recalled by Johnson Health Tech Due to Fall Hazard. The notice was published on July 25, 2013 by the U.S. Consumer Product Safety Commission (CPSC). Approximately 2,200 units are potentially affected.