Hunter Douglas Recalls to Repair Custom Cellular and Pleated Window Coverings Due to Strangulation Hazard
CPSC Recall Notice
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-1479.
This recall involves custom-made cellular and pleated window coverings, sold in various colors and featuring a breakaway cord stop. These honeycomb and pleated shades have a top-down and bottom-up function allowing for the raising and lowering of the shades from the top down or from the bottom up. The Hunter Douglas logo is printed on the tassels on the single cords that descend from the breakaway cord stop.
Corrective Action (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-1479.
CPSC urges consumers to check their window coverings to see if the cords inside the breakaway cord stop are tied in a single knot. The breakaway cord stop is the plastic device that attaches two cords from the end of the blind to a single cord used to adjust the blind. Blinds have adjustment cords on both ends of the head rail with a cord stop on each. If there is a knot in the two cords inside the cord stop, stop using these window coverings and contact Hunter Douglas for a free repair kit with instructions on untying the knot. Hunter Douglas will also be contacting consumers to provide repair kits.
✅ What you should do
- Stop using the product if you own it.
- Check the model number, lot code, or sell-by date against the recall notice above.
- Contact Hunter Douglas Dealers Nationwide From January 2011 Through August 2012. Custom Shade Prices Vary Widely Based On Size, Style And Dealer. Retail Prices For These Recalled Shades Range From $240 Up. or the retailer where you bought it for a refund, replacement, or repair.
- For the most current official instructions, visit the CPSC recall page.
- If you've been hurt by this product, report the incident to CPSC.
Consumer Contact (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-1479.
For additional information, contact Hunter Douglas at (800) 997-2389 from 9 a.m. to 8 p.m. ET Monday through Friday or visit the firm’s website at http://www.hunterdouglas.com/connector
About the U.S. Consumer Product Safety Commission
The CPSC protects consumers from injuries and deaths from thousands of types of consumer products — toys, furniture, electronics, appliances, and more.
Visit CPSC.gov →📣 Report an unsafe product to the CPSC
If you own this product and experienced a defect, near-miss, or injury, file a report with the CPSC. Consumer reports are the primary signal the agency uses to identify defect patterns and trigger future recalls. Your report is free, takes about 10 minutes, and can stay anonymous to the manufacturer.
Hunter Douglas Dealers Nationwide From January 2011 Through August 2012. Custom Shade Prices Vary Widely Based On Size, Style And Dealer. Retail Prices For These Recalled Shades Range From $240 Up. Recall FAQ
Hunter Douglas Dealers Nationwide From January 2011 Through August 2012. Custom Shade Prices Vary Widely Based On Size, Style And Dealer. Retail Prices For These Recalled Shades Range From $240 Up. is the subject of a consumer products recall: Hunter Douglas Recalls to Repair Custom Cellular and Pleated Window Coverings Due to Strangulation Hazard. The notice was published on November 21, 2012 by the U.S. Consumer Product Safety Commission (CPSC). Approximately 4,400 units are potentially affected.