Hewlett-Packard Recalls Notebook Computer AC Power Cords Due to Fire and Burn Hazards
⚠ Critical Alert — Stop Using Immediately
This product has been flagged with severe risks (fire or burn). Stop using it now and contact the brand or CPSC for a refund, repair, or replacement.
CPSC Recall Notice
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-1754.
This recall involves Hewlett-Packard's LS-15 AC power cord. The power cords were distributed with HP and Compaq notebook and mini notebook computers and with AC adapter-powered accessories such as docking stations. The power cords are black in color and have an "LS-15" molded mark on the AC adapter end of the power cord.
Corrective Action (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-1754.
Customers should immediately stop using and unplug the recalled power cords and contact Hewlett-Packard to order a free replacement. Consumers can continue to use the computer on battery power.
✅ What you should do
- Stop using the product if you own it.
- Check the model number, lot code, or sell-by date against the recall notice above.
- Contact Notebook And Mini Notebook Computers And Accessories Were Sold With The Ac Power Cords At Computer And Electronics Stores, Authorized Dealers And Online At Www.hp.com Worldwide From September 2010 Through June 2012 For About $500 To $1500. or the retailer where you bought it for a refund, replacement, or repair.
- For the most current official instructions, visit the CPSC recall page.
- If you've been hurt by this product, report the incident to CPSC.
Consumer Contact (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-1754.
Hewlett-Packard toll-free at (877) 219-6676 from 8 a.m. to 5 p.m. MT Monday through Friday or online at www.hp.com and select "Recalls" at the bottom of the page, then select Power Cord Recall.
About the U.S. Consumer Product Safety Commission
The CPSC protects consumers from injuries and deaths from thousands of types of consumer products — toys, furniture, electronics, appliances, and more.
Visit CPSC.gov →📣 Report an unsafe product to the CPSC
If you own this product and experienced a defect, near-miss, or injury, file a report with the CPSC. Consumer reports are the primary signal the agency uses to identify defect patterns and trigger future recalls. Your report is free, takes about 10 minutes, and can stay anonymous to the manufacturer.
Notebook And Mini Notebook Computers And Accessories Were Sold With The Ac Power Cords At Computer And Electronics Stores, Authorized Dealers And Online At Www.hp.com Worldwide From September 2010 Through June 2012 For About $500 To $1500. Recall FAQ
Notebook And Mini Notebook Computers And Accessories Were Sold With The Ac Power Cords At Computer And Electronics Stores, Authorized Dealers And Online At Www.hp.com Worldwide From September 2010 Through June 2012 For About $500 To $1500. is the subject of an electronics recall: Hewlett-Packard Recalls Notebook Computer AC Power Cords Due to Fire and Burn Hazards. The notice was published on August 26, 2014 by the U.S. Consumer Product Safety Commission (CPSC). Approximately 5,577,000 units are potentially affected.