CPSC, Cisco Announce Recall of Power Adapters
⚠ Critical Alert — Stop Using Immediately
This product has been flagged with severe risks (fire or burn). Stop using it now and contact the brand or CPSC for a refund, repair, or replacement.
CPSC Recall Notice
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-2028.
This recall involves power adapters with the part number "34-0949- 02." The part number is located on the adapter label, below the Cisco Systems logo. The power adapter is a small, black AC unit, which establishes a connection between the router and an electrical outlet. The adapters are used with the ADSL Routers that provide secure, high-speed Internet access for small businesses, small offices, home offices and corporate teleworkers. The power adapters were shipped with the following ADSL routers: Cisco 827 Cisco 827-4V Cisco 826 Cisco SOHO77 Cisco SOHO77-50 Cisco 827-EUR
Corrective Action (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-2028.
Consumers should stop using the power adapters immediately and contact Cisco to receive a free replacement.
✅ What you should do
- Stop using the product if you own it.
- Check the model number, lot code, or sell-by date against the recall notice above.
- Contact Service Providers And Distributors Worldwide Sold Routers With These Power Adapters, From April 2000 Through September 2001. or the retailer where you bought it for a refund, replacement, or repair.
- For the most current official instructions, visit the CPSC recall page.
- If you've been hurt by this product, report the incident to CPSC.
Consumer Contact (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-2028.
For more information, call Cisco at (800) 553-2447, anytime or go to the firm's web site at www.cisco.com
About the U.S. Consumer Product Safety Commission
The CPSC protects consumers from injuries and deaths from thousands of types of consumer products — toys, furniture, electronics, appliances, and more.
Visit CPSC.gov →📣 Report an unsafe product to the CPSC
If you own this product and experienced a defect, near-miss, or injury, file a report with the CPSC. Consumer reports are the primary signal the agency uses to identify defect patterns and trigger future recalls. Your report is free, takes about 10 minutes, and can stay anonymous to the manufacturer.
Service Providers And Distributors Worldwide Sold Routers With These Power Adapters, From April 2000 Through September 2001. Recall FAQ
Service Providers And Distributors Worldwide Sold Routers With These Power Adapters, From April 2000 Through September 2001. is the subject of an electronics recall: CPSC, Cisco Announce Recall of Power Adapters. The notice was published on October 16, 2001 by the U.S. Consumer Product Safety Commission (CPSC). Approximately 95,000 units are potentially affected.