CPSC, American Water Heater Co. Announce Recall to Replace Burners in Gas Water Heaters
⚠ Critical Alert — Stop Using Immediately
This product has been flagged with severe risks (fire or burn). Stop using it now and contact the brand or CPSC for a refund, repair, or replacement.
CPSC Recall Notice
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-2031.
Only natural gas water heaters sold under the following brand names are included in the recall: American Proline, Envirotemp, Mor-Flo, Powerflex, Premier Plus and US Craftmaster. The serial number, located on the data plate on the front of the water heater, starts with 0124 through 0127. The water heaters were sold in both short and tall profiles, and have 30, 40, 50 and 75 gallon capacities. Other model water heaters sold by the American Water Heater Co. are not included in this recall.
Corrective Action (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-2031.
Consumers should contact the American Water Heater Co. immediately, to arrange for a free repair.
✅ What you should do
- Stop using the product if you own it.
- Check the model number, lot code, or sell-by date against the recall notice above.
- Contact Home Center Stores And Contractors Sold And Installed These Water Heaters Nationwide, From June 2001 Through September 2001, For Between $200 And $500. or the retailer where you bought it for a refund, replacement, or repair.
- For the most current official instructions, visit the CPSC recall page.
- If you've been hurt by this product, report the incident to CPSC.
Consumer Contact (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-2031.
Consumers may contact the firm at (800) 999-9515 between 8 a.m. and 8 p.m. ET Monday through Friday, or between 9 a.m. and 6 p.m. ET on Saturday. Consumers also can reach the firm by fax at (800) 999-5210 or by email at support@americanwaterheater.com
About the U.S. Consumer Product Safety Commission
The CPSC protects consumers from injuries and deaths from thousands of types of consumer products — toys, furniture, electronics, appliances, and more.
Visit CPSC.gov →📣 Report an unsafe product to the CPSC
If you own this product and experienced a defect, near-miss, or injury, file a report with the CPSC. Consumer reports are the primary signal the agency uses to identify defect patterns and trigger future recalls. Your report is free, takes about 10 minutes, and can stay anonymous to the manufacturer.
Home Center Stores And Contractors Sold And Installed These Water Heaters Nationwide, From June 2001 Through September 2001, For Between $200 And $500. Recall FAQ
Home Center Stores And Contractors Sold And Installed These Water Heaters Nationwide, From June 2001 Through September 2001, For Between $200 And $500. is the subject of a consumer products recall: CPSC, American Water Heater Co. Announce Recall to Replace Burners in Gas Water Heaters. The notice was published on October 18, 2001 by the U.S. Consumer Product Safety Commission (CPSC). Approximately 16,000 units are potentially affected.