CPSC, Kohler Co. Announce Recall of Shower Doors
CPSC Recall Notice
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-2072.
The recalled shower doors include the Kohler Helios and Sterling Freestyle models made from January 1997 through September 2001. The hinges on the Helios and Freestyle models operate in a unique way, which allows the doors to swing back and forth. The door panels can retract side to side without the use of anchored track guides, common to many shower doors. The shower doors were distributed for shower enclosure and bathtub applications in both single and double door configurations, in a variety of sizes. They were sold in chrome, brass and white frame finishes, and with a variety of glass treatments.
Corrective Action (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-2072.
Consumers should stop using the shower doors immediately and contact Kohler to receive a replacement door.
✅ What you should do
- Stop using the product if you own it.
- Check the model number, lot code, or sell-by date against the recall notice above.
- Contact Home Centers, Showrooms, Plumbers And Building Contractors Sold The Kohler And Sterling Doors Nationwide, From January 1997 Through October 2001. The Suggested List Price Started At About $440. or the retailer where you bought it for a refund, replacement, or repair.
- For the most current official instructions, visit the CPSC recall page.
- If you've been hurt by this product, report the incident to CPSC.
Consumer Contact (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-2072.
For more information, consumers can contact Kohler at (866) 782-6329 between 8 a.m. and 5 p.m. CT Monday through Friday.
About the U.S. Consumer Product Safety Commission
The CPSC protects consumers from injuries and deaths from thousands of types of consumer products — toys, furniture, electronics, appliances, and more.
Visit CPSC.gov →📣 Report an unsafe product to the CPSC
If you own this product and experienced a defect, near-miss, or injury, file a report with the CPSC. Consumer reports are the primary signal the agency uses to identify defect patterns and trigger future recalls. Your report is free, takes about 10 minutes, and can stay anonymous to the manufacturer.
Home Centers, Showrooms, Plumbers And Building Contractors Sold The Kohler And Sterling Doors Nationwide, From January 1997 Through October 2001. The Suggested List Price Started At About $440. Recall FAQ
Home Centers, Showrooms, Plumbers And Building Contractors Sold The Kohler And Sterling Doors Nationwide, From January 1997 Through October 2001. The Suggested List Price Started At About $440. is the subject of a bath & plumbing recall: CPSC, Kohler Co. Announce Recall of Shower Doors. The notice was published on December 20, 2001 by the U.S. Consumer Product Safety Commission (CPSC). Approximately 41,000 units are potentially affected.