CPSC, Valor Heating Announce Recall of Wall Mount Gas Fireplaces
⚠ Critical Alert — Stop Using Immediately
This product has been flagged with severe risks (fire or burn). Stop using it now and contact the brand or CPSC for a refund, repair, or replacement.
CPSC Recall Notice
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-2216.
This recall includes model 837AN (natural gas) and 837AP (propane) direct vent wall mount fireplaces made in the United Kingdom. The fireplaces have a glass front and an imitation wooden log set. The "Valor" logo is printed on the bottom front of the fireplace. The model number is printed on a plate in the lower control area.
Corrective Action (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-2216.
Consumers should stop using these fireplaces and shut off the gas immediately. To arrange for a free repair, consumers should contact Valor Heating.
✅ What you should do
- Stop using the product if you own it.
- Check the model number, lot code, or sell-by date against the recall notice above.
- Contact Specialty Fireplace Dealers Sold These Fireplaces Nationwide, From September 1997 Through January 2002, For Between $1,700 And $2,400. or the retailer where you bought it for a refund, replacement, or repair.
- For the most current official instructions, visit the CPSC recall page.
- If you've been hurt by this product, report the incident to CPSC.
Consumer Contact (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-2216.
Consumers should contact Valor at (866) 541-0930 between 8 a.m. and 4:30 p.m. CT Monday through Friday or visit the firm's web site at www.valorflame.com
About the U.S. Consumer Product Safety Commission
The CPSC protects consumers from injuries and deaths from thousands of types of consumer products — toys, furniture, electronics, appliances, and more.
Visit CPSC.gov →📣 Report an unsafe product to the CPSC
If you own this product and experienced a defect, near-miss, or injury, file a report with the CPSC. Consumer reports are the primary signal the agency uses to identify defect patterns and trigger future recalls. Your report is free, takes about 10 minutes, and can stay anonymous to the manufacturer.
Specialty Fireplace Dealers Sold These Fireplaces Nationwide, From September 1997 Through January 2002, For Between $1,700 And $2,400. Recall FAQ
Specialty Fireplace Dealers Sold These Fireplaces Nationwide, From September 1997 Through January 2002, For Between $1,700 And $2,400. is the subject of a heating & cooling recall: CPSC, Valor Heating Announce Recall of Wall Mount Gas Fireplaces. The notice was published on September 9, 2002 by the U.S. Consumer Product Safety Commission (CPSC). Approximately 730 units are potentially affected.