CPSC, Tim Hortons Announce Recall of Travel Mugs
⚠ Critical Alert — Stop Using Immediately
This product has been flagged with severe risks (fire or burn). Stop using it now and contact the brand or CPSC for a refund, repair, or replacement.
CPSC Recall Notice
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-2348.
This recall involves 15-ounce stainless steel travel mugs with a black handle and a black lid. The words "Always Fresh Tim Hortons Coffee" are printed on the mug. The distributor's name, "Thermo- Serv®," is stamped on the bottom.
Corrective Action (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-2348.
Consumers should stop using these mugs immediately and return the old lids to a Tim Hortons store for a replacement lid as of February 1, 2003. Consumers will also receive a full refund if they return their mug and lid to a Tim Hortons store.
✅ What you should do
- Stop using the product if you own it.
- Check the model number, lot code, or sell-by date against the recall notice above.
- Contact Tim Hortons Stores In New York, Michigan, Ohio, West Virginia, Kentucky, Maine And Canada Sold The Mugs, From October 2002 Through January 2003, For About $15 or the retailer where you bought it for a refund, replacement, or repair.
- For the most current official instructions, visit the CPSC recall page.
- If you've been hurt by this product, report the incident to CPSC.
Consumer Contact (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-2348.
For more information, consumers can contact Tim Hortons toll-free at (888) 601-1616 between 8:30 a.m. and 5 p.m. ET Monday through Friday, or visit the firm's website at www.timhortons.com
About the U.S. Consumer Product Safety Commission
The CPSC protects consumers from injuries and deaths from thousands of types of consumer products — toys, furniture, electronics, appliances, and more.
Visit CPSC.gov →📣 Report an unsafe product to the CPSC
If you own this product and experienced a defect, near-miss, or injury, file a report with the CPSC. Consumer reports are the primary signal the agency uses to identify defect patterns and trigger future recalls. Your report is free, takes about 10 minutes, and can stay anonymous to the manufacturer.
Tim Hortons Stores In New York, Michigan, Ohio, West Virginia, Kentucky, Maine And Canada Sold The Mugs, From October 2002 Through January 2003, For About $15 Recall FAQ
Tim Hortons Stores In New York, Michigan, Ohio, West Virginia, Kentucky, Maine And Canada Sold The Mugs, From October 2002 Through January 2003, For About $15 is the subject of a consumer products recall: CPSC, Tim Hortons Announce Recall of Travel Mugs. The notice was published on January 28, 2003 by the U.S. Consumer Product Safety Commission (CPSC). Approximately 6,500 units are potentially affected.