CPSC, IBM Announce Recall to Repair Computer Monitors
⚠ Critical Alert — Stop Using Immediately
This product has been flagged with severe risks (fire or burn). Stop using it now and contact the brand or CPSC for a refund, repair, or replacement.
CPSC Recall Notice
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-2361.
The recalled IBM monitors include the G51 CRT (Cathode Ray Tube) and G51t Touch Screen CRT models. The G51 and G51t monitors have the following model numbers on a label on the back of the unit: 6541-02N, 6541-02E, 6541-02S, 6541-Q0N, 6541-Q0E, and 6541-Q0S. The label on the back of the recalled G51 models also has a date of manufacture between June 1997 and September 1997. The "IBM" logo can be found on the front of the units.
Corrective Action (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-2361.
Consumers should stop using these monitors immediately and contact the IBM Repair Center at (800) 426-7378 anytime for a free inspection and repair or replacement.
✅ What you should do
- Stop using the product if you own it.
- Check the model number, lot code, or sell-by date against the recall notice above.
- Contact Ibm, Microtouch Systems, And Major Retail Stores Nationwide, Including Best Buy, Compusa, Office Max, And Radio Shack, Sold The Monitors, From June 1997 Through December 1998, For About $370. or the retailer where you bought it for a refund, replacement, or repair.
- For the most current official instructions, visit the CPSC recall page.
- If you've been hurt by this product, report the incident to CPSC.
Consumer Contact (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-2361.
For more information, consumers can log on the company's website at www.ibm.com/pc/g51recall
About the U.S. Consumer Product Safety Commission
The CPSC protects consumers from injuries and deaths from thousands of types of consumer products — toys, furniture, electronics, appliances, and more.
Visit CPSC.gov →📣 Report an unsafe product to the CPSC
If you own this product and experienced a defect, near-miss, or injury, file a report with the CPSC. Consumer reports are the primary signal the agency uses to identify defect patterns and trigger future recalls. Your report is free, takes about 10 minutes, and can stay anonymous to the manufacturer.
Ibm, Microtouch Systems, And Major Retail Stores Nationwide, Including Best Buy, Compusa, Office Max, And Radio Shack, Sold The Monitors, From June 1997 Through December 1998, For About $370. Recall FAQ
Ibm, Microtouch Systems, And Major Retail Stores Nationwide, Including Best Buy, Compusa, Office Max, And Radio Shack, Sold The Monitors, From June 1997 Through December 1998, For About $370. is the subject of an electronics recall: CPSC, IBM Announce Recall to Repair Computer Monitors. The notice was published on March 4, 2003 by the U.S. Consumer Product Safety Commission (CPSC). Approximately 56,000 units are potentially affected.