CPSC, Xerox International Partners Announce Retrofit of Network Laser Printers
⚠ Critical Alert — Stop Using Immediately
This product has been flagged with severe risks (fire or burn). Stop using it now and contact the brand or CPSC for a refund, repair, or replacement.
CPSC Recall Notice
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-2472.
These network laser printers were manufactured from January 1995 through September 1998. Model numbers are on the top of the unit and on a label located on the rear panel. The retrofit is for the following model numbers: Xerox Engineering Systems - Model 8808 Hitachi Printing Solutions America - Models Typhoon 8 and Typhoon 16 GCC Technologies - Models Elite XL408, Elite XL608, Elite XL608LC, Elite XL808, Elite XL1208, Elite XL1208 PM, and Elite XL616
Corrective Action (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-2472.
Users should (1) switch off the printer power when unattended; (2) ensure that the "power save" mode is enabled; and (3) contact their commercial distributor for information on obtaining a free retrofit.
✅ What you should do
- Stop using the product if you own it.
- Check the model number, lot code, or sell-by date against the recall notice above.
- Contact Xerox Engineering Systems, Hitachi Printing Solutions America And Gcc Technologies Sold The Printers Nationwide For Prices Ranging From $1,599 To $6,999. or the retailer where you bought it for a refund, replacement, or repair.
- For the most current official instructions, visit the CPSC recall page.
- If you've been hurt by this product, report the incident to CPSC.
Consumer Contact (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-2472.
Xerox Engineering Systems (800) 240-5816 between 8:00 a.m. to 5:00 p.m. CST. Hitachi Printing Solutions America (800) 240-5497 between 8:00 a.m. to 5:00 p.m. CST www.hitachi-printingsolutions.us GCC Technologies (800) 422-7777 between 8:00 a.m. to 5:00 p.m. EST www.gcctech.com
About the U.S. Consumer Product Safety Commission
The CPSC protects consumers from injuries and deaths from thousands of types of consumer products — toys, furniture, electronics, appliances, and more.
Visit CPSC.gov →📣 Report an unsafe product to the CPSC
If you own this product and experienced a defect, near-miss, or injury, file a report with the CPSC. Consumer reports are the primary signal the agency uses to identify defect patterns and trigger future recalls. Your report is free, takes about 10 minutes, and can stay anonymous to the manufacturer.
Xerox Engineering Systems, Hitachi Printing Solutions America And Gcc Technologies Sold The Printers Nationwide For Prices Ranging From $1,599 To $6,999. Recall FAQ
Xerox Engineering Systems, Hitachi Printing Solutions America And Gcc Technologies Sold The Printers Nationwide For Prices Ranging From $1,599 To $6,999. is the subject of an electronics recall: CPSC, Xerox International Partners Announce Retrofit of Network Laser Printers. The notice was published on January 29, 2003 by the U.S. Consumer Product Safety Commission (CPSC). Approximately 17,000 units are potentially affected.