CPSC, Thomas & Betts Announce Recall of Emergency Exit Signs
⚠ Critical Alert — Stop Using Immediately
This product has been flagged with severe risks (fire or burn). Stop using it now and contact the brand or CPSC for a refund, repair, or replacement.
CPSC Recall Notice
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-2473.
The recalled exit signs were sold under the Lightalarms, Emergi-Lite, and Dynaray brand names and can be installed in either 120-volt or 277-volt applications. Only signs with a red LED and installed in 277-volt applications need to be repaired. These emergency exit signs could be installed in public buildings such as schools, offices and shopping centers to mark an exit in the event of a power failure and loss of lighting. They have a white or black plastic housing and are 13 ½ inches long, 8-3/8 inches high and 2-7/8 inches deep. Recalled units have a raised bead around the edge of the front face and a rectangular rocker switch on the bottom. The product make, model, and date code is located on a label inside the enclosure. The recalled emergency exit signs were manufactured between January 1997 and June 1999.
Corrective Action (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-2473.
Building managers with recalled emergency exit signs should contact Thomas & Betts to request a free repair kit.
✅ What you should do
- Stop using the product if you own it.
- Check the model number, lot code, or sell-by date against the recall notice above.
- Contact The Emergency Exit Signs Were Sold Nationwide By Electrical Wholesalers And Distributors For Between $75 And $80. or the retailer where you bought it for a refund, replacement, or repair.
- For the most current official instructions, visit the CPSC recall page.
- If you've been hurt by this product, report the incident to CPSC.
Consumer Contact (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-2473.
Building managers with recalled emergency exit signs should contact Thomas & Betts toll-free at (800) 991-8010 between 8:00 a.m. and 5:00 p.m. ET Monday through Friday or online at www.lightalarms.com, www.emergi-lite.com, and www.dynaray.tnb-canada.com
About the U.S. Consumer Product Safety Commission
The CPSC protects consumers from injuries and deaths from thousands of types of consumer products — toys, furniture, electronics, appliances, and more.
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If you own this product and experienced a defect, near-miss, or injury, file a report with the CPSC. Consumer reports are the primary signal the agency uses to identify defect patterns and trigger future recalls. Your report is free, takes about 10 minutes, and can stay anonymous to the manufacturer.
The Emergency Exit Signs Were Sold Nationwide By Electrical Wholesalers And Distributors For Between $75 And $80. Recall FAQ
The Emergency Exit Signs Were Sold Nationwide By Electrical Wholesalers And Distributors For Between $75 And $80. is the subject of a consumer products recall: CPSC, Thomas & Betts Announce Recall of Emergency Exit Signs. The notice was published on February 5, 2003 by the U.S. Consumer Product Safety Commission (CPSC). Approximately 31,000 units are potentially affected.