CPSC, Basler Electric Co. and Lutron Electronics Announce Recall of Power Supply Units
⚠ Critical Alert — Stop Using Immediately
This product has been flagged with severe risks (fire or burn). Stop using it now and contact the brand or CPSC for a refund, repair, or replacement.
CPSC Recall Notice
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-2637.
These recalled 12-volt DC power supply units were sold as an accessory power supply device for some of Lutron Electronic's wall stations and control interfaces, including some Grafik Eye 3000 lighting control systems. These systems were professionally installed in indoor commercial and residential settings for lighting and dimmer control applications. The power supplies are black plastic with "Basler Electric" and the model number "BE29736001" imprinted on the plug side. On the opposite side is a blue and white Lutron label with the number "GRX-12VDC." Lutron's Grafik Eye 3000 lighting system is not part of the recall.
Corrective Action (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-2637.
Consumers should contact Lutron Electronics to receive a free replacement power supply unit.
✅ What you should do
- Stop using the product if you own it.
- Check the model number, lot code, or sell-by date against the recall notice above.
- Contact Lutron Sold These Power Supply Devices To Electrical Distributors And Contractors For Use With Lighting Systems, From January 1999 Through March 2004. or the retailer where you bought it for a refund, replacement, or repair.
- For the most current official instructions, visit the CPSC recall page.
- If you've been hurt by this product, report the incident to CPSC.
Consumer Contact (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-2637.
Contact Lutron at (800) 523-9466 anytime, or send an e-mail to grx12vdc@lutron.com
About the U.S. Consumer Product Safety Commission
The CPSC protects consumers from injuries and deaths from thousands of types of consumer products — toys, furniture, electronics, appliances, and more.
Visit CPSC.gov →📣 Report an unsafe product to the CPSC
If you own this product and experienced a defect, near-miss, or injury, file a report with the CPSC. Consumer reports are the primary signal the agency uses to identify defect patterns and trigger future recalls. Your report is free, takes about 10 minutes, and can stay anonymous to the manufacturer.
Lutron Sold These Power Supply Devices To Electrical Distributors And Contractors For Use With Lighting Systems, From January 1999 Through March 2004. Recall FAQ
Lutron Sold These Power Supply Devices To Electrical Distributors And Contractors For Use With Lighting Systems, From January 1999 Through March 2004. is the subject of an electronics recall: CPSC, Basler Electric Co. and Lutron Electronics Announce Recall of Power Supply Units. The notice was published on June 15, 2004 by the U.S. Consumer Product Safety Commission (CPSC). Approximately 3,000 units are potentially affected.