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RecallCPSCcpsc-2687INJURY

CPSC, Gruga U.S.A. Announce Recall to Repair Office Chairs Sold At Staples Stores

Category
Units Affected
18,000
Recall Date
September 21, 2004
Issuing Agency
Hazard
Injury
Staples Stores Nationwide Sold The Chairs, From March 2004 Through July 2004, For About $100. recall product photo 1

CPSC Recall Notice

Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-2687.

The recalled executive office chairs include the 795-0115 model with black leather and the 795-0228 model with black fabric. Underneath the seat cushion the name "Novimex Fashion Ltd." can be found on the large label and the model numbers and date codes can be found on a smaller label. Only chairs with a date code prior to April 1, 2004, are included in this recall.

Corrective Action (per CPSC)

Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-2687.

Consumers should stop using the chairs immediately and contact Gruga U.S.A. to receive a free replacement base repair kit.

✅ What you should do

  1. Stop using the product if you own it.
  2. Check the model number, lot code, or sell-by date against the recall notice above.
  3. Contact Staples Stores Nationwide Sold The Chairs, From March 2004 Through July 2004, For About $100. or the retailer where you bought it for a refund, replacement, or repair.
  4. For the most current official instructions, visit the CPSC recall page.
  5. If you've been hurt by this product, report the incident to CPSC.

Consumer Contact (per CPSC)

Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-2687.

Consumers should call Gruga U.S.A. toll-free at (888) 833-4148 between 7:30 a.m. and 4:30 p.m. PT or e-mail the company at customerservice@novimexfashion.com

CPSC

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📣 Report an unsafe product to the CPSC

If you own this product and experienced a defect, near-miss, or injury, file a report with the CPSC. Consumer reports are the primary signal the agency uses to identify defect patterns and trigger future recalls. Your report is free, takes about 10 minutes, and can stay anonymous to the manufacturer.

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Staples Stores Nationwide Sold The Chairs, From March 2004 Through July 2004, For About $100. Recall FAQ

Staples Stores Nationwide Sold The Chairs, From March 2004 Through July 2004, For About $100. is the subject of a furniture recall: CPSC, Gruga U.S.A. Announce Recall to Repair Office Chairs Sold At Staples Stores. The notice was published on September 21, 2004 by the U.S. Consumer Product Safety Commission (CPSC). Approximately 18,000 units are potentially affected.