CPSC, Nexgrill Industries Announce Recall of Gas Grills to Replace Gas Pressure Regulator (On/Off Gauge)
⚠ Critical Alert — Stop Using Immediately
This product has been flagged with severe risks (fire or burn). Stop using it now and contact the brand or CPSC for a refund, repair, or replacement.
CPSC Recall Notice
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-2805.
This recall involves the Beefmaster Explorer Outdoor Gas Grill Model Number 720-0001. The tabletop grill is made of stainless steel and is used with a disposable propane cylinder, which is purchased separately. Each grill has one main burner and a cooking grid that sits over the burner. Model numbers are located on the back panel of the grill. The brand name "Nexgrill" is on a plate on the grill lid.
Corrective Action (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-2805.
Consumers should contact Nexgrill to obtain a free replacement gauge. Consumers can also return the product to the company for installation of the replacement gauge at no charge. In addition, Crate & Barrel customers should contact Crate & Barrel to obtain a free replacement gauge or to make arrangements to return the product to the company for installation of the replacement gauge at no charge.
✅ What you should do
- Stop using the product if you own it.
- Check the model number, lot code, or sell-by date against the recall notice above.
- Contact Academy, Bar-b-que Galore, Crate And Barrel, Home Town And Discount Department Stores Nationwide. Crate And Barrel Also Sold The Grills Through Their Catalog And At Www.crateandbarrel.com. The Grills Were Sold From January 2002 Through June 2003 For About $100. or the retailer where you bought it for a refund, replacement, or repair.
- For the most current official instructions, visit the CPSC recall page.
- If you've been hurt by this product, report the incident to CPSC.
Consumer Contact (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-2805.
Contact Nexgrill toll-free at (800) 913-8999 between 9 a.m. and 5 p.m. PT Monday through Friday or email to info@nexgrill.com. Crate & Barrel customers should contact Crate & Barrel toll-free at (800) 451-8217 between 7 a.m. and 9 p.m. CT daily or at www.crateandbarrel.com
About the U.S. Consumer Product Safety Commission
The CPSC protects consumers from injuries and deaths from thousands of types of consumer products — toys, furniture, electronics, appliances, and more.
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If you own this product and experienced a defect, near-miss, or injury, file a report with the CPSC. Consumer reports are the primary signal the agency uses to identify defect patterns and trigger future recalls. Your report is free, takes about 10 minutes, and can stay anonymous to the manufacturer.
Academy, Bar-b-que Galore, Crate And Barrel, Home Town And Discount Department Stores Nationwide. Crate And Barrel Also Sold The Grills Through Their Catalog And At Www.crateandbarrel.com. The Grills Were Sold From January 2002 Through June 2003 For About $100. Recall FAQ
Academy, Bar-b-que Galore, Crate And Barrel, Home Town And Discount Department Stores Nationwide. Crate And Barrel Also Sold The Grills Through Their Catalog And At Www.crateandbarrel.com. The Grills Were Sold From January 2002 Through June 2003 For About $100. is the subject of an outdoor & garden recall: CPSC, Nexgrill Industries Announce Recall of Gas Grills to Replace Gas Pressure Regulator (On/Off Gauge). The notice was published on October 21, 2004 by the U.S. Consumer Product Safety Commission (CPSC). Approximately 10,900 units are potentially affected.