CPSC, Robertshaw Controls Company Announce Recall of TS-11 Thermal Safety Control Gas Valves
⚠ Critical Alert — Stop Using Immediately
This product has been flagged with severe risks (fire or burn). Stop using it now and contact the brand or CPSC for a refund, repair, or replacement.
CPSC Recall Notice
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-2808.
The TS-11 Thermal Safety Control Gas Valves are installed in commercial cooking equipment with pilot lights, including ranges, griddles, fryers, and warming trays. The recalled gas valves were produced between February 2003 and August 2004. The "magnet heads" on the gas valves were made during the same range of dates. The recalled products can be identified by date codes 0306 through and including 0432. The TS-11 gas valve with different manufacturing dates and a different hazard was recalled in 2002.
Corrective Action (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-2808.
Free repair or replacement (if necessary). Robertshaw Controls Company will arrange for free repair or replacement of the recalled gas valves. If you smell gas near the appliance or in the building, immediately leave the area and call your gas company or a certified gas technician to investigate the cause. If you do not smell gas, check the pilot lights on your gas appliances. If any pilot lights are out, do not attempt to relight. Have the appliance examined by the gas company or a qualified technician. Have the date-code of your TS-11 gas valve ready when you contact Robertshaw.
✅ What you should do
- Stop using the product if you own it.
- Check the model number, lot code, or sell-by date against the recall notice above.
- Contact Original Equipment Manufacturers And Food Service Equipment Dealers To Commercial Food Service Providers (such As Restaurants). The Recalled Products Were Sold From February 2003 Through August 2004. or the retailer where you bought it for a refund, replacement, or repair.
- For the most current official instructions, visit the CPSC recall page.
- If you've been hurt by this product, report the incident to CPSC.
Consumer Contact (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-2808.
Commercial food service managers should call Robertshaw toll-free at (800) 232-9389 from 7 a.m. to 7 p.m. CT, Monday through Friday, or visit www.robertshaw.com
About the U.S. Consumer Product Safety Commission
The CPSC protects consumers from injuries and deaths from thousands of types of consumer products — toys, furniture, electronics, appliances, and more.
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If you own this product and experienced a defect, near-miss, or injury, file a report with the CPSC. Consumer reports are the primary signal the agency uses to identify defect patterns and trigger future recalls. Your report is free, takes about 10 minutes, and can stay anonymous to the manufacturer.
Original Equipment Manufacturers And Food Service Equipment Dealers To Commercial Food Service Providers (such As Restaurants). The Recalled Products Were Sold From February 2003 Through August 2004. Recall FAQ
Original Equipment Manufacturers And Food Service Equipment Dealers To Commercial Food Service Providers (such As Restaurants). The Recalled Products Were Sold From February 2003 Through August 2004. is the subject of a kitchenware recall: CPSC, Robertshaw Controls Company Announce Recall of TS-11 Thermal Safety Control Gas Valves. The notice was published on November 1, 2004 by the U.S. Consumer Product Safety Commission (CPSC). Approximately 123,544 units are potentially affected.