CPSC, Runtal North America Inc. Announce Recall to Replace Runtal Sundance Towel Radiators
⚠ Critical Alert — Stop Using Immediately
This product has been flagged with severe risks (fire or burn). Stop using it now and contact the brand or CPSC for a refund, repair, or replacement.
CPSC Recall Notice
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-3030.
The Sundance Towel Radiator is a wall-mounted towel warmer and decorative heater. The product warms towels and provides radiant heat through a thermal element inside the fluid-filled tubular rack.
Corrective Action (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-3030.
Free replacement. Consumers should immediately stop using the heater function with towels loaded on the top rungs. Runtal is replacing all current Sundance units with new units incorporating an improved temperature control and monitoring system, at no cost to the consumer. Sundance is contacting every customer who purchased this product by letter and by phone to arrange for pick-up and replacement.
✅ What you should do
- Stop using the product if you own it.
- Check the model number, lot code, or sell-by date against the recall notice above.
- Contact Runtal North America, Inc. At The Web Site Www.runtalsundance.com, Between November 2003 And July 2004, And Through The Web Sites Of Bed, Bath And Beyond And Eqwip On A Limited Basis, Between November 2003 And January 2004, For About $300. or the retailer where you bought it for a refund, replacement, or repair.
- For the most current official instructions, visit the CPSC recall page.
- If you've been hurt by this product, report the incident to CPSC.
Consumer Contact (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-3030.
Contact Runtal North America, Inc. at 800-526-2621 between 8:30 a.m. and 5 p.m. ET Monday through Friday. For more information, go to www.runtalsundance.com
About the U.S. Consumer Product Safety Commission
The CPSC protects consumers from injuries and deaths from thousands of types of consumer products — toys, furniture, electronics, appliances, and more.
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If you own this product and experienced a defect, near-miss, or injury, file a report with the CPSC. Consumer reports are the primary signal the agency uses to identify defect patterns and trigger future recalls. Your report is free, takes about 10 minutes, and can stay anonymous to the manufacturer.
Runtal North America, Inc. At The Web Site Www.runtalsundance.com, Between November 2003 And July 2004, And Through The Web Sites Of Bed, Bath And Beyond And Eqwip On A Limited Basis, Between November 2003 And January 2004, For About $300. Recall FAQ
Runtal North America, Inc. At The Web Site Www.runtalsundance.com, Between November 2003 And July 2004, And Through The Web Sites Of Bed, Bath And Beyond And Eqwip On A Limited Basis, Between November 2003 And January 2004, For About $300. is the subject of a consumer products recall: CPSC, Runtal North America Inc. Announce Recall to Replace Runtal Sundance Towel Radiators. The notice was published on October 5, 2004 by the U.S. Consumer Product Safety Commission (CPSC). Approximately 200 units are potentially affected.