CPSC, Nexgrill Industries Inc. Announce Recall of Outdoor Gas Grills
⚠ Critical Alert — Stop Using Immediately
This product has been flagged with severe risks (fire or burn). Stop using it now and contact the brand or CPSC for a refund, repair, or replacement.
CPSC Recall Notice
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-3124.
Jenn-Air Outdoor Gas Grill Model Number 720-0100 NG, an outdoor gas grill with four main burners, a side burner and a rotisserie burner. It is made of stainless steel and is used with natural gas. Model numbers are located on the back panel of the grill. The brand name "Jenn-Air" is on a plate on the grill lid.
Corrective Action (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-3124.
Consumers without a connecting hose should not use these grills, and contact Nexgrill to obtain a free hose. Registered consumers have received a notification of this recall.
✅ What you should do
- Stop using the product if you own it.
- Check the model number, lot code, or sell-by date against the recall notice above.
- Contact Lowe's Stores Nationwide From April 2004 Through May 2004 For About $800. or the retailer where you bought it for a refund, replacement, or repair.
- For the most current official instructions, visit the CPSC recall page.
- If you've been hurt by this product, report the incident to CPSC.
Consumer Contact (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-3124.
Contact Nexgrill toll free at (800) 554-5799 between 9 a.m. 5 p.m. PT Monday through Friday, or email to Jahose@nexgrill.com
About the U.S. Consumer Product Safety Commission
The CPSC protects consumers from injuries and deaths from thousands of types of consumer products — toys, furniture, electronics, appliances, and more.
Visit CPSC.gov →📣 Report an unsafe product to the CPSC
If you own this product and experienced a defect, near-miss, or injury, file a report with the CPSC. Consumer reports are the primary signal the agency uses to identify defect patterns and trigger future recalls. Your report is free, takes about 10 minutes, and can stay anonymous to the manufacturer.
Lowe's Stores Nationwide From April 2004 Through May 2004 For About $800. Recall FAQ
Lowe's Stores Nationwide From April 2004 Through May 2004 For About $800. is the subject of an outdoor & garden recall: CPSC, Nexgrill Industries Inc. Announce Recall of Outdoor Gas Grills. The notice was published on August 24, 2005 by the U.S. Consumer Product Safety Commission (CPSC). Approximately 644 units are potentially affected.