Rechargeable Battery Packs Sold with MAX Wireless Conference Phones Recalled for Burn Hazard
⚠ Critical Alert — Stop Using Immediately
This product has been flagged with severe risks (fire or burn). Stop using it now and contact the brand or CPSC for a refund, repair, or replacement.
CPSC Recall Notice
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-3246.
The battery is included as a power source for the MAX Wireless Conference Phone Models 910-158-001 and 910-158-070. The model number is located on the product ID label on the underside of the MAX Wireless Conference Phone Pod. The phone is black, six-sided and has a domed speaker in the center. "Clear One Max" is written on the top of the phone. The recalled battery pack is green and is located in the battery compartment on the underside of the Max phone pod. The recall involves the TWD rechargeable nickel metal hydride battery pack with model number TH-AA2200. The battery pack's model number "TH-AA2200," "TWD NI-MH Battery," and "7.2v AA2200mAH" are printed on the side of the battery. The battery pack is also sold separately.
Corrective Action (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-3246.
Consumers should stop using these phones with recalled battery packs immediately and contact ClearOne Communications for a free replacement battery pack.
✅ What you should do
- Stop using the product if you own it.
- Check the model number, lot code, or sell-by date against the recall notice above.
- Contact Clearone Communications Direct Order Desk, Distributors, And Dealers Nationwide From April 2005 Through December 2005 For Between $600 And $1,000 (for The Battery And Phone) Or About $40 (for Just The Battery When Sold Separately). or the retailer where you bought it for a refund, replacement, or repair.
- For the most current official instructions, visit the CPSC recall page.
- If you've been hurt by this product, report the incident to CPSC.
Consumer Contact (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-3246.
For additional information, contact ClearOne Communications at (800) 283-5936, select Option #5, between 7 a.m. and 6 p.m. MST, or visit the firm's Web site at www.clearone.com/support
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If you own this product and experienced a defect, near-miss, or injury, file a report with the CPSC. Consumer reports are the primary signal the agency uses to identify defect patterns and trigger future recalls. Your report is free, takes about 10 minutes, and can stay anonymous to the manufacturer.
Clearone Communications Direct Order Desk, Distributors, And Dealers Nationwide From April 2005 Through December 2005 For Between $600 And $1,000 (for The Battery And Phone) Or About $40 (for Just The Battery When Sold Separately). Recall FAQ
Clearone Communications Direct Order Desk, Distributors, And Dealers Nationwide From April 2005 Through December 2005 For Between $600 And $1,000 (for The Battery And Phone) Or About $40 (for Just The Battery When Sold Separately). is the subject of an electronics recall: Rechargeable Battery Packs Sold with MAX Wireless Conference Phones Recalled for Burn Hazard. The notice was published on April 6, 2006 by the U.S. Consumer Product Safety Commission (CPSC). Approximately 4,200 units are potentially affected.