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CriticalCPSCcpsc-35FIRE OR BURN

Rechargeable Batteries Used with Touch Panels for Audio/Visual Systems Recalled by AMX Due to Fire and Burn Hazards

⚠ Critical Alert — Stop Using Immediately

This product has been flagged with severe risks (fire or burn). Stop using it now and contact the brand or CPSC for a refund, repair, or replacement.

Category
Units Affected
115,000
Recall Date
January 28, 2010
Issuing Agency
Hazard
Fire Or Burn
Amx Dealers Nationwide From May 2008 Through October 2009 For Between $2,400 And $4,200. recall product photo 1Amx Dealers Nationwide From May 2008 Through October 2009 For Between $2,400 And $4,200. recall product photo 2

CPSC Recall Notice

Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-35.

This recall involves AMX 5000 series (MVP-5100, MVP-5150, MVP-5200i) wireless touch panels. The model number can be found on a label on the back of the unit. These touch panels can be used as remote controls for residential or commercial audio/visual systems. AMX 5000 series touch panels are available in black or white and include a 5.2" wide screen color LCD display. The touch panel's dimensions are 4 3/4" x 7 9/16" x 13/16".

Corrective Action (per CPSC)

Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-35.

Consumer should immediately stop using the touch panels and contact AMX for instructions on how to receive a replacement battery at no cost.

✅ What you should do

  1. Stop using the product if you own it.
  2. Check the model number, lot code, or sell-by date against the recall notice above.
  3. Contact Amx Dealers Nationwide From May 2008 Through October 2009 For Between $2,400 And $4,200. or the retailer where you bought it for a refund, replacement, or repair.
  4. For the most current official instructions, visit the CPSC recall page.
  5. If you've been hurt by this product, report the incident to CPSC.

Consumer Contact (per CPSC)

Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-35.

For additional information, contact AMX at (800) 222-0193 between 6 a.m. and 6 p.m. ET Monday through Friday, visit the firm's Web site at www.amx.com, or email the firm at service@amx.com and reference "XPX5000B."

CPSC

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📣 Report an unsafe product to the CPSC

If you own this product and experienced a defect, near-miss, or injury, file a report with the CPSC. Consumer reports are the primary signal the agency uses to identify defect patterns and trigger future recalls. Your report is free, takes about 10 minutes, and can stay anonymous to the manufacturer.

How to report to CPSCFile a report at CPSC

Amx Dealers Nationwide From May 2008 Through October 2009 For Between $2,400 And $4,200. Recall FAQ

Amx Dealers Nationwide From May 2008 Through October 2009 For Between $2,400 And $4,200. is the subject of an electronics recall: Rechargeable Batteries Used with Touch Panels for Audio/Visual Systems Recalled by AMX Due to Fire and Burn Hazards. The notice was published on January 28, 2010 by the U.S. Consumer Product Safety Commission (CPSC). Approximately 115,000 units are potentially affected.