Gamewell-FCI Recalls to Upgrade Software Used with Fire Alarm System Control Boards
⚠ Critical Alert — Stop Using Immediately
This product has been flagged with severe risks (fire or burn). Stop using it now and contact the brand or CPSC for a refund, repair, or replacement.
CPSC Recall Notice
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-3799.
The software upgrade involves Gamewell-FCI model ILI-MB-E3 and ILI-S-E3 loop control boards. These boards are components of the Gamewell-FCI E3 Series fire alarm system. They provide the signaling line circuits and display information for the system.
Corrective Action (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-3799.
Gamewell-FCI is contacting customers directly and is providing a free firmware software upgrade.
✅ What you should do
- Stop using the product if you own it.
- Check the model number, lot code, or sell-by date against the recall notice above.
- Contact Authorized Distributors Nationwide From October 2005 Through September 2006. Authorized Distributors Resell And Install Loop Control Boards For Commercial End Users In Facilities Such As Hotels And Office Buildings. or the retailer where you bought it for a refund, replacement, or repair.
- For the most current official instructions, visit the CPSC recall page.
- If you've been hurt by this product, report the incident to CPSC.
Consumer Contact (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-3799.
For more information, contact Gamewell-FCI at (800) 633-1311 between 8 a.m. and 5 p.m. ET Monday through Friday, or visit their distributor's Web site at www.gamewell-fci.com
About the U.S. Consumer Product Safety Commission
The CPSC protects consumers from injuries and deaths from thousands of types of consumer products — toys, furniture, electronics, appliances, and more.
Visit CPSC.gov →📣 Report an unsafe product to the CPSC
If you own this product and experienced a defect, near-miss, or injury, file a report with the CPSC. Consumer reports are the primary signal the agency uses to identify defect patterns and trigger future recalls. Your report is free, takes about 10 minutes, and can stay anonymous to the manufacturer.
Authorized Distributors Nationwide From October 2005 Through September 2006. Authorized Distributors Resell And Install Loop Control Boards For Commercial End Users In Facilities Such As Hotels And Office Buildings. Recall FAQ
Authorized Distributors Nationwide From October 2005 Through September 2006. Authorized Distributors Resell And Install Loop Control Boards For Commercial End Users In Facilities Such As Hotels And Office Buildings. is the subject of a toys recall: Gamewell-FCI Recalls to Upgrade Software Used with Fire Alarm System Control Boards. The notice was published on January 31, 2007 by the U.S. Consumer Product Safety Commission (CPSC). Approximately 700 units are potentially affected.