Gecko Alliance Recalls Electronic Spa Controls Used on Serenity Spas Due to Fire Hazard
⚠ Critical Alert — Stop Using Immediately
This product has been flagged with severe risks (fire or burn). Stop using it now and contact the brand or CPSC for a refund, repair, or replacement.
CPSC Recall Notice
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-4261.
This recall involves the Hydropool Serenity Series Spa hot tubs with serial numbers 01350XXXX through 03210XXXX. The serial numbers are printed on the right side of the spa control. The Gecko spa control (SSPA-1) has model number 0202-205097 printed on it.
Corrective Action (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-4261.
Consumers should immediately stop using the hot tubs and reduce the water temperature control to the minimum setting. Consumers should contact Gecko Alliance's Back-Pak support center to receive the free retrofit enclosure kit. The kit will be provided with a full set of instructions. Instructions also are available at www.back-pak.com. Consumers should not use their spa until after the retrofit enclosure kit is installed.
✅ What you should do
- Stop using the product if you own it.
- Check the model number, lot code, or sell-by date against the recall notice above.
- Contact Hydropool Dealers Throughout Northeastern United States In Serenity Brand Spas From January 2002 Through December 2004 For Between $3,900 To $8,200. or the retailer where you bought it for a refund, replacement, or repair.
- For the most current official instructions, visit the CPSC recall page.
- If you've been hurt by this product, report the incident to CPSC.
Consumer Contact (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-4261.
For additional information, contact the Back-Pak support team toll-free at (800) 784 3256 between 8 a.m. and 5 p.m. ET or visit www.back-pak.com
About the U.S. Consumer Product Safety Commission
The CPSC protects consumers from injuries and deaths from thousands of types of consumer products — toys, furniture, electronics, appliances, and more.
Visit CPSC.gov →📣 Report an unsafe product to the CPSC
If you own this product and experienced a defect, near-miss, or injury, file a report with the CPSC. Consumer reports are the primary signal the agency uses to identify defect patterns and trigger future recalls. Your report is free, takes about 10 minutes, and can stay anonymous to the manufacturer.
Hydropool Dealers Throughout Northeastern United States In Serenity Brand Spas From January 2002 Through December 2004 For Between $3,900 To $8,200. Recall FAQ
Hydropool Dealers Throughout Northeastern United States In Serenity Brand Spas From January 2002 Through December 2004 For Between $3,900 To $8,200. is the subject of an electronics recall: Gecko Alliance Recalls Electronic Spa Controls Used on Serenity Spas Due to Fire Hazard. The notice was published on April 1, 2008 by the U.S. Consumer Product Safety Commission (CPSC). Approximately 1,670 units are potentially affected.