Comverge Recalls Communication Module Inside TXU Energy Thermostats Due to Risk of Fire Hazard
⚠ Critical Alert — Stop Using Immediately
This product has been flagged with severe risks (fire or burn). Stop using it now and contact the brand or CPSC for a refund, repair, or replacement.
CPSC Recall Notice
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-431.
This recall involves Comverge communication modules inside programmable thermostats sold by TXU Energy with a serial number between 1015857 and 1022518. The serial number can be found on the top of the thermostat's plastic housing. The thermostats have "TXU Energy" and "White Rodgers" printed on the front faceplate.
Corrective Action (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-431.
Consumers should contact Comverge for a replacement communication module. The company will install a new communication module for consumers free of charge. Consumers should not attempt to disable or replace the communication module. Comverge is directly contacting consumers who own the recalled communication module.
✅ What you should do
- Stop using the product if you own it.
- Check the model number, lot code, or sell-by date against the recall notice above.
- Contact Txu Energy To Customers In North Texas or the retailer where you bought it for a refund, replacement, or repair.
- For the most current official instructions, visit the CPSC recall page.
- If you've been hurt by this product, report the incident to CPSC.
Consumer Contact (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-431.
For more information, contact Comverge toll-free at (866) 277-7001 between 8 a.m. and 8 p.m. CT Monday through Friday or visit the firm's website at http://www.comverge.com/recall
About the U.S. Consumer Product Safety Commission
The CPSC protects consumers from injuries and deaths from thousands of types of consumer products — toys, furniture, electronics, appliances, and more.
Visit CPSC.gov →📣 Report an unsafe product to the CPSC
If you own this product and experienced a defect, near-miss, or injury, file a report with the CPSC. Consumer reports are the primary signal the agency uses to identify defect patterns and trigger future recalls. Your report is free, takes about 10 minutes, and can stay anonymous to the manufacturer.
Txu Energy To Customers In North Texas Recall FAQ
Txu Energy To Customers In North Texas is the subject of a consumer products recall: Comverge Recalls Communication Module Inside TXU Energy Thermostats Due to Risk of Fire Hazard. The notice was published on June 17, 2010 by the U.S. Consumer Product Safety Commission (CPSC). Approximately 6,300 units are potentially affected.