CPSC, Carrier (Puerto Rico) Inc. Announce Recall of Air Conditioners Sold in Puerto Rico
⚠ Critical Alert — Stop Using Immediately
This product has been flagged with severe risks (fire or burn). Stop using it now and contact the brand or CPSC for a refund, repair, or replacement.
CPSC Recall Notice
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-448.
The recall involves Carrier duct-free "high wall split air conditioners." These air conditioners have half the unit inside and half outside. Each half of the unit contains a separate model number. Model number 42RCA is located on the plastic grill covering on the inside part of the unit. Model number 38RCA is located on the lower rear side on the outside part of the unit. "Carrier" is written on the front of these units.
Corrective Action (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-448.
Consumers should stop using these air conditioners immediately, and call Carrier to get a free replacement unit installed.
✅ What you should do
- Stop using the product if you own it.
- Check the model number, lot code, or sell-by date against the recall notice above.
- Contact Independent Dealers And Technicians In Puerto Rico Sold These Air Conditioners, From January 1998 Through September 1999, For Between $800 And $2,000. or the retailer where you bought it for a refund, replacement, or repair.
- For the most current official instructions, visit the CPSC recall page.
- If you've been hurt by this product, report the incident to CPSC.
Consumer Contact (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-448.
For more information, call Carrier at (787) 275-7175 between 8 a.m. and 5 p.m. ET Monday through Friday.
About the U.S. Consumer Product Safety Commission
The CPSC protects consumers from injuries and deaths from thousands of types of consumer products — toys, furniture, electronics, appliances, and more.
Visit CPSC.gov →📣 Report an unsafe product to the CPSC
If you own this product and experienced a defect, near-miss, or injury, file a report with the CPSC. Consumer reports are the primary signal the agency uses to identify defect patterns and trigger future recalls. Your report is free, takes about 10 minutes, and can stay anonymous to the manufacturer.
Independent Dealers And Technicians In Puerto Rico Sold These Air Conditioners, From January 1998 Through September 1999, For Between $800 And $2,000. Recall FAQ
Independent Dealers And Technicians In Puerto Rico Sold These Air Conditioners, From January 1998 Through September 1999, For Between $800 And $2,000. is the subject of a consumer products recall: CPSC, Carrier (Puerto Rico) Inc. Announce Recall of Air Conditioners Sold in Puerto Rico. The notice was published on February 1, 2001 by the U.S. Consumer Product Safety Commission (CPSC). Approximately 460 units are potentially affected.