Wireless Headset Batteries Recalled by GN Netcom Due to Fire Hazard
⚠ Critical Alert — Stop Using Immediately
This product has been flagged with severe risks (fire or burn). Stop using it now and contact the brand or CPSC for a refund, repair, or replacement.
CPSC Recall Notice
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-4948.
This recall involves ATL lithium-ion polymer batteries in GN9120 wireless headsets. The headsets are intended primarily for professional use in offices and call centers. The product is sold with three components: a base station, headset and power adapter. "GN Netcom" or "GN9120" is printed on the base station and headset. The affected batteries have part number 603028 and have a white plastic enclosure. The batteries are labeled "Made by ATL (Amperex Technology Ltd.)" and "(ATL P/N 603028)." Batteries sold as a replacement part are labeled "GN9120 battery replacement kit."
Corrective Action (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-4948.
Consumers should immediately stop using and unplug the headsets. Consumers should contact GN Netcom to receive a replacement battery.
✅ What you should do
- Stop using the product if you own it.
- Check the model number, lot code, or sell-by date against the recall notice above.
- Contact Gn Netcom, Authorized Distributors And Resellers Nationwide From January 2005 Through September 2008 For Between $150 And $350 As Part Of The Gn9120 Headset And About $20 As A Replacement Part. or the retailer where you bought it for a refund, replacement, or repair.
- For the most current official instructions, visit the CPSC recall page.
- If you've been hurt by this product, report the incident to CPSC.
Consumer Contact (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-4948.
For additional information, contact GN Netcom at (877) 803-6467 between 9 a.m. and 6 p.m. Monday through Friday ET, or visit the firm's Web site at www.jabra.com
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Gn Netcom, Authorized Distributors And Resellers Nationwide From January 2005 Through September 2008 For Between $150 And $350 As Part Of The Gn9120 Headset And About $20 As A Replacement Part. Recall FAQ
Gn Netcom, Authorized Distributors And Resellers Nationwide From January 2005 Through September 2008 For Between $150 And $350 As Part Of The Gn9120 Headset And About $20 As A Replacement Part. is the subject of a consumer products recall: Wireless Headset Batteries Recalled by GN Netcom Due to Fire Hazard. The notice was published on October 14, 2008 by the U.S. Consumer Product Safety Commission (CPSC). Approximately 525,000 units are potentially affected.