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Medium RiskCPSCcpsc-5068FALL HAZARD

Milestone AV Technologies Recalls Television Wall Mounts Sold Exclusively At Best Buy; Unit Can Crack, TV Can Fall On Consumers

Units Affected
140,000
Recall Date
January 27, 2009
Issuing Agency
Hazard
Fall Hazard
Best Buy Stores Nationwide From June 2007 Through December 2008 For Between $60 And $90. recall product photo 1Best Buy Stores Nationwide From June 2007 Through December 2008 For Between $60 And $90. recall product photo 2

CPSC Recall Notice

Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-5068.

These wall mounts are used with flat screen LCD televisions. The recalled wall mounts are INIT models NT-TVM103 and NT-TVM104. The model numbers can be found on the UL sticker on the television interface.

Corrective Action (per CPSC)

Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-5068.

Consumers should immediately stop using the wall mounts and contact Milestone to receive a free repair kit.

✅ What you should do

  1. Stop using the product if you own it.
  2. Check the model number, lot code, or sell-by date against the recall notice above.
  3. Contact Best Buy Stores Nationwide From June 2007 Through December 2008 For Between $60 And $90. or the retailer where you bought it for a refund, replacement, or repair.
  4. For the most current official instructions, visit the CPSC recall page.
  5. If you've been hurt by this product, report the incident to CPSC.

Consumer Contact (per CPSC)

Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-5068.

Call Milestone toll-free at (877) 277-3707 between 7 a.m. and 7 p.m. CT Monday through Friday or log on to the company's recall Web site at www.milestone.com/initmount

CPSC

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The CPSC protects consumers from injuries and deaths from thousands of types of consumer products — toys, furniture, electronics, appliances, and more.

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📣 Report an unsafe product to the CPSC

If you own this product and experienced a defect, near-miss, or injury, file a report with the CPSC. Consumer reports are the primary signal the agency uses to identify defect patterns and trigger future recalls. Your report is free, takes about 10 minutes, and can stay anonymous to the manufacturer.

How to report to CPSCFile a report at CPSC

Best Buy Stores Nationwide From June 2007 Through December 2008 For Between $60 And $90. Recall FAQ

Best Buy Stores Nationwide From June 2007 Through December 2008 For Between $60 And $90. is the subject of a consumer products recall: Milestone AV Technologies Recalls Television Wall Mounts Sold Exclusively At Best Buy; Unit Can Crack, TV Can Fall On Consumers. The notice was published on January 27, 2009 by the U.S. Consumer Product Safety Commission (CPSC). Approximately 140,000 units are potentially affected.