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RecallCPSCcpsc-511ELECTRICAL SHOCK

Motorized Awnings Recalled by Somfy Systems Due to Shock Hazard

Units Affected
4,600
Recall Date
November 19, 2010
Issuing Agency
Hazard
Electrical Shock
Awning Dealers And Retailers Nationwide From December 2009 Through September 2010. recall product photo 1Awning Dealers And Retailers Nationwide From December 2009 Through September 2010. recall product photo 2Awning Dealers And Retailers Nationwide From December 2009 Through September 2010. recall product photo 3Awning Dealers And Retailers Nationwide From December 2009 Through September 2010. recall product photo 4

CPSC Recall Notice

Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-511.

This recall involves the Sunea CMO RTS motor used to operate retractable awnings. The awning motor heads are silver and black-colored. "Somfy" is printed on the motor head. Motor heads that are entirely black in color are not included in this recall. The Sunea CMO RTS model numbers included in this recall are 525A2, 535A2 and 550R2. The model number is printed on a label on the motor tube.

Corrective Action (per CPSC)

Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-511.

Consumers should immediately stop using recalled awning motors and the awning's manual crank and unplug and/or pull the circuit breaker to protect against anyone using the awning. Contact Somfy Systems to receive free installation of a replacement awning motor.

✅ What you should do

  1. Stop using the product if you own it.
  2. Check the model number, lot code, or sell-by date against the recall notice above.
  3. Contact Awning Dealers And Retailers Nationwide From December 2009 Through September 2010. or the retailer where you bought it for a refund, replacement, or repair.
  4. For the most current official instructions, visit the CPSC recall page.
  5. If you've been hurt by this product, report the incident to CPSC.

Consumer Contact (per CPSC)

Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-511.

For additional information, contact Somfy Systems at (800) 637-6639 between 8 a.m. and 5 p.m. ET Monday through Friday or visit the firm's website at www.somfysystems.com

CPSC

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If you own this product and experienced a defect, near-miss, or injury, file a report with the CPSC. Consumer reports are the primary signal the agency uses to identify defect patterns and trigger future recalls. Your report is free, takes about 10 minutes, and can stay anonymous to the manufacturer.

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Awning Dealers And Retailers Nationwide From December 2009 Through September 2010. Recall FAQ

Awning Dealers And Retailers Nationwide From December 2009 Through September 2010. is the subject of a vehicles / atvs recall: Motorized Awnings Recalled by Somfy Systems Due to Shock Hazard. The notice was published on November 19, 2010 by the U.S. Consumer Product Safety Commission (CPSC). Approximately 4,600 units are potentially affected.