Risk of Strangulation Prompts Recall to Repair Roller Shades by Lutron Shading Solutions
CPSC Recall Notice
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-5481.
This recall involves custom-ordered made-to-measure manual roller shades. The shades were sold in a variety of colors, fabrics, and sizes. They have a label on an adhesive strip that connects the shade fabric to the roller tube that reads "Lutron Shading Solutions" and "800-446-1503." The shade needs to be removed from the brackets and unrolled completely to access the label. The shade was sold with an orange, black and white hang tag warning consumers that "young children can STRANGLE in cord and bead chain loops." However, the hang tag may have been discarded upon installation. Nearly all shades were professionally installed.
Corrective Action (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-5481.
Consumers should immediately check their window coverings to see if the tension device is attached to the cord and installed into the wall or floor. If not attached, immediately stop using the window coverings and contact Lutron Electronics to receive a free repair kit. If the consumer has difficulty installing the tensioning device, contact Lutron for further instructions.
✅ What you should do
- Stop using the product if you own it.
- Check the model number, lot code, or sell-by date against the recall notice above.
- Contact Specialty Dealers And Expo Design Centers Nationwide From January 2000 Through April 2009 For Between $200 And $2000 Per Shade. or the retailer where you bought it for a refund, replacement, or repair.
- For the most current official instructions, visit the CPSC recall page.
- If you've been hurt by this product, report the incident to CPSC.
Consumer Contact (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-5481.
For additional information, contact Lutron at (866) 793-4270 anytime, or visit the firm's Web site at www.lutron.com/cordedshades.
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If you own this product and experienced a defect, near-miss, or injury, file a report with the CPSC. Consumer reports are the primary signal the agency uses to identify defect patterns and trigger future recalls. Your report is free, takes about 10 minutes, and can stay anonymous to the manufacturer.
Specialty Dealers And Expo Design Centers Nationwide From January 2000 Through April 2009 For Between $200 And $2000 Per Shade. Recall FAQ
Specialty Dealers And Expo Design Centers Nationwide From January 2000 Through April 2009 For Between $200 And $2000 Per Shade. is the subject of a consumer products recall: Risk of Strangulation Prompts Recall to Repair Roller Shades by Lutron Shading Solutions. The notice was published on August 26, 2009 by the U.S. Consumer Product Safety Commission (CPSC). Approximately 245,000 units are potentially affected.