Avalanche Rescue Snow Shovels Recalled by Mountain Safety Research Due to Risk of Failure During Emergency Rescues (Recall Alert)
CPSC Recall Notice
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-6389.
This recall involves Mountain Safety Research Operator™ T, Operator™ D, and Responder™ avalanche rescue snow shovels. Lock buttons on the lower shaft connect the metal shovel blade to the metal shaft. Recalled shovels have a slit on either side of the lower lock button. The shovels measure about 32 to 34 inches long. The blades are red or yellow in color and the handles are gray. "Mountain Safety Research" is printed on the shaft of the handle. "MSR" is printed on the front of the shovel blade.
Corrective Action (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-6389.
Consumers should immediately stop using the recalled shovels and return them to the place of purchase for a full refund or to Mountain Safety Research for a free replacement shaft.
✅ What you should do
- Stop using the product if you own it.
- Check the model number, lot code, or sell-by date against the recall notice above.
- Contact Outdoor Recreation Stores, Including Bass Pro Shops, Rei And Others, Nationwide And Online At Amazon.com And Other Websites From October 2014 Through January 2015 For Between $60 And $70. or the retailer where you bought it for a refund, replacement, or repair.
- For the most current official instructions, visit the CPSC recall page.
- If you've been hurt by this product, report the incident to CPSC.
Consumer Contact (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-6389.
Mountain Safety Research at (800) 531-9531 from 8 a.m. to 4:30 p.m. PT, email consumer@cascadedesigns.com or online at www.msrgear.com and click on "Have You Purchased an MSR Snow Shovel" for more information.
About the U.S. Consumer Product Safety Commission
The CPSC protects consumers from injuries and deaths from thousands of types of consumer products — toys, furniture, electronics, appliances, and more.
Visit CPSC.gov →📣 Report an unsafe product to the CPSC
If you own this product and experienced a defect, near-miss, or injury, file a report with the CPSC. Consumer reports are the primary signal the agency uses to identify defect patterns and trigger future recalls. Your report is free, takes about 10 minutes, and can stay anonymous to the manufacturer.
Outdoor Recreation Stores, Including Bass Pro Shops, Rei And Others, Nationwide And Online At Amazon.com And Other Websites From October 2014 Through January 2015 For Between $60 And $70. Recall FAQ
Outdoor Recreation Stores, Including Bass Pro Shops, Rei And Others, Nationwide And Online At Amazon.com And Other Websites From October 2014 Through January 2015 For Between $60 And $70. is the subject of a sports & recreation recall: Avalanche Rescue Snow Shovels Recalled by Mountain Safety Research Due to Risk of Failure During Emergency Rescues (Recall Alert). The notice was published on May 12, 2015 by the U.S. Consumer Product Safety Commission (CPSC). Approximately 4,300 units are potentially affected.