PNY Recalls Portable Lithium Polymer Battery Packs Due to Fire Hazard
⚠ Critical Alert — Stop Using Immediately
This product has been flagged with severe risks (fire or burn). Stop using it now and contact the brand or CPSC for a refund, repair, or replacement.
CPSC Recall Notice
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-6571.
This recall involves portable lithium polymer battery packs with model number T10400 that are used to charge USB-enabled smartphones, tablets and other USB-powered devices. The batteries are black or gray hand-held devices, 4 inches x 2.75 inches x 0.75 inches, with two USB outputs and four blue LED lights. PNY is laser-printed along the bottom on the front of the battery.
Corrective Action (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-6571.
Consumers should immediately stop using the recalled batteries and contact PNY for a free replacement rechargeable battery.
✅ What you should do
- Stop using the product if you own it.
- Check the model number, lot code, or sell-by date against the recall notice above.
- Contact Best Buy, Office Depot, Office Max And Other Retail Stores Nationwide And Online At Amazon.com And Frys.com From January 2014 Through August 2015 For About $50. or the retailer where you bought it for a refund, replacement, or repair.
- For the most current official instructions, visit the CPSC recall page.
- If you've been hurt by this product, report the incident to CPSC.
Consumer Contact (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-6571.
PNY Technologies toll-free at 888-316-1194 from 9 a.m. to 8 p.m. ET Monday through Friday, online at www.pny.com and click on "Product Recall" under the "Support" menu at the bottom of the page, or email Tech-Support-T10400@pny.com for more information.
About the U.S. Consumer Product Safety Commission
The CPSC protects consumers from injuries and deaths from thousands of types of consumer products — toys, furniture, electronics, appliances, and more.
Visit CPSC.gov →📣 Report an unsafe product to the CPSC
If you own this product and experienced a defect, near-miss, or injury, file a report with the CPSC. Consumer reports are the primary signal the agency uses to identify defect patterns and trigger future recalls. Your report is free, takes about 10 minutes, and can stay anonymous to the manufacturer.
Best Buy, Office Depot, Office Max And Other Retail Stores Nationwide And Online At Amazon.com And Frys.com From January 2014 Through August 2015 For About $50. Recall FAQ
Best Buy, Office Depot, Office Max And Other Retail Stores Nationwide And Online At Amazon.com And Frys.com From January 2014 Through August 2015 For About $50. is the subject of a furniture recall: PNY Recalls Portable Lithium Polymer Battery Packs Due to Fire Hazard. The notice was published on November 12, 2015 by the U.S. Consumer Product Safety Commission (CPSC). Approximately 56,000 units are potentially affected.