England's Stove Works Recalls to Repair Freestanding Pellet Stoves Due to Laceration Hazard
⚠ Critical Alert — Stop Using Immediately
This product has been flagged with severe risks (fire or burn). Stop using it now and contact the brand or CPSC for a refund, repair, or replacement.
CPSC Recall Notice
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-6665.
This recall involves Smartstove free standing pellet stoves, with model number 55-SHSSP01 and serial numbers ranging from 101 through 2513. The cast iron pellet stove is about 36 inches high, 24 ½ inches wide, 24 inches deep and has a black satin finish. It has an arched glass door on the front with vents above the door. The Smartstove logo appears on the stove's control panel. The model and serial numbers are located on a black plate on the top right hand corner on the back of the stove.
Corrective Action (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-6665.
Consumers should stop using the unit until repaired and contact the firm to receive a free repair kit and installation instructions.
✅ What you should do
- Stop using the product if you own it.
- Check the model number, lot code, or sell-by date against the recall notice above.
- Contact Lowe's And Specialty Hardware Stores Nationwide And Online At Www.lowes.com From September 2015 Through December 2015 For About $1,500. or the retailer where you bought it for a refund, replacement, or repair.
- For the most current official instructions, visit the CPSC recall page.
- If you've been hurt by this product, report the incident to CPSC.
Consumer Contact (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-6665.
England's Stove Works at 800-641-3066 from 8 a.m. to 5 p.m. ET Monday through Friday. Extended hours will be in effect until March 15, 2016 from 8 a.m. to 9 p.m. ET Monday through Friday and from 8 a.m. to 2 p.m. on Saturdays. Or, online at www.heatredefined.com and click on Notice located at the top of the page for more information and to register to receive a repair kit.
About the U.S. Consumer Product Safety Commission
The CPSC protects consumers from injuries and deaths from thousands of types of consumer products — toys, furniture, electronics, appliances, and more.
Visit CPSC.gov →📣 Report an unsafe product to the CPSC
If you own this product and experienced a defect, near-miss, or injury, file a report with the CPSC. Consumer reports are the primary signal the agency uses to identify defect patterns and trigger future recalls. Your report is free, takes about 10 minutes, and can stay anonymous to the manufacturer.
Lowe's And Specialty Hardware Stores Nationwide And Online At Www.lowes.com From September 2015 Through December 2015 For About $1,500. Recall FAQ
Lowe's And Specialty Hardware Stores Nationwide And Online At Www.lowes.com From September 2015 Through December 2015 For About $1,500. is the subject of an appliances recall: England's Stove Works Recalls to Repair Freestanding Pellet Stoves Due to Laceration Hazard. The notice was published on February 24, 2016 by the U.S. Consumer Product Safety Commission (CPSC). Approximately 2,300 units are potentially affected.