CPSC, BSH Home Appliances Corp.Announce Recall of Thermal/Microwave Ovens
⚠ Critical Alert — Stop Using Immediately
This product has been flagged with severe risks (fire or burn). Stop using it now and contact the brand or CPSC for a refund, repair, or replacement.
CPSC Recall Notice
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-6801.
The oven has a steel frame around glass panels and comes in a black, white or stainless steel finish. It is sold as a single or double-stacked unit. The model numbers included in the recall are CM301UB, CM302UB, CM301UW, CM302UW, CM301US, and CM302US with serial numbers that begin with 2003 through 2010. The model and serial numbers are located on a data plate inside the grill located beneath the control panel, that reads "Thermador" on the right hand side of the oven.
Corrective Action (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-6801.
Consumers should stop using the "self clean" mode of the recalled ovens immediately and contact Thermador to arrange for a free inspection and, if needed, free repair.
✅ What you should do
- Stop using the product if you own it.
- Check the model number, lot code, or sell-by date against the recall notice above.
- Contact Appliance And Specialty Stores Nationwide Sold The Ovens To Homebuilders And Contractors, From About May 2000 Through May 2001, For About $3,000 To $4,600. or the retailer where you bought it for a refund, replacement, or repair.
- For the most current official instructions, visit the CPSC recall page.
- If you've been hurt by this product, report the incident to CPSC.
Consumer Contact (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-6801.
Consumers may contact Thermador at (800) 735-4328 between 5 a.m. and 5 p.m. PT Monday through Friday.
About the U.S. Consumer Product Safety Commission
The CPSC protects consumers from injuries and deaths from thousands of types of consumer products — toys, furniture, electronics, appliances, and more.
Visit CPSC.gov →📣 Report an unsafe product to the CPSC
If you own this product and experienced a defect, near-miss, or injury, file a report with the CPSC. Consumer reports are the primary signal the agency uses to identify defect patterns and trigger future recalls. Your report is free, takes about 10 minutes, and can stay anonymous to the manufacturer.
Appliance And Specialty Stores Nationwide Sold The Ovens To Homebuilders And Contractors, From About May 2000 Through May 2001, For About $3,000 To $4,600. Recall FAQ
Appliance And Specialty Stores Nationwide Sold The Ovens To Homebuilders And Contractors, From About May 2000 Through May 2001, For About $3,000 To $4,600. is the subject of an appliances recall: CPSC, BSH Home Appliances Corp.Announce Recall of Thermal/Microwave Ovens. The notice was published on May 17, 2001 by the U.S. Consumer Product Safety Commission (CPSC). Approximately 2,300 units are potentially affected.