Skip to main content
CriticalCPSCcpsc-7766FIRE OR BURN

360 Electrical Recalls Surge Protectors Due to Shock and Fire Hazards

⚠ Critical Alert — Stop Using Immediately

This product has been flagged with severe risks (fire or burn). Stop using it now and contact the brand or CPSC for a refund, repair, or replacement.

B&h Photo Stores Nationwide And Online At Amazon.com And Bhphotovideo.com From July 2015 Through February 2016 For Between $33 And $40. recall product photo 1B&h Photo Stores Nationwide And Online At Amazon.com And Bhphotovideo.com From July 2015 Through February 2016 For Between $33 And $40. recall product photo 2B&h Photo Stores Nationwide And Online At Amazon.com And Bhphotovideo.com From July 2015 Through February 2016 For Between $33 And $40. recall product photo 3

CPSC Recall Notice

Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-7766.

This recall involves three models of surge protectors, Idealist (360320), Idealist 2.4 (360321) and Agent (360322). The model number is located on the underside of the unit. The units have seven outlets, come in black or white and measure 14.5 inches long by 2.5 inches wide by 1.5 inches tall. "360electrical" is printed on the front of the units. Recalled surge protectors do not have a single check mark engraved on the underside of the unit, right next to the model number.

Corrective Action (per CPSC)

Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-7766.

Consumers should immediately stop using the recalled surge protectors and contact 360 Electrical for a free replacement.

✅ What you should do

  1. Stop using the product if you own it.
  2. Check the model number, lot code, or sell-by date against the recall notice above.
  3. Contact B&h Photo Stores Nationwide And Online At Amazon.com And Bhphotovideo.com From July 2015 Through February 2016 For Between $33 And $40. or the retailer where you bought it for a refund, replacement, or repair.
  4. For the most current official instructions, visit the CPSC recall page.
  5. If you've been hurt by this product, report the incident to CPSC.

Consumer Contact (per CPSC)

Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-7766.

360 Electrical toll-free at 844-827-4207 from 9 a.m. to 5 p.m. MT Monday through Friday or online at www.360electrical.com, hover over "Support" at the top of the page and click on "Warranty," then click on "Agent, Idealist and Idealist 2.4 RECALL INFO" for more information.

CPSC

About the U.S. Consumer Product Safety Commission

The CPSC protects consumers from injuries and deaths from thousands of types of consumer products — toys, furniture, electronics, appliances, and more.

Visit CPSC.gov →

📣 Report an unsafe product to the CPSC

If you own this product and experienced a defect, near-miss, or injury, file a report with the CPSC. Consumer reports are the primary signal the agency uses to identify defect patterns and trigger future recalls. Your report is free, takes about 10 minutes, and can stay anonymous to the manufacturer.

How to report to CPSCFile a report at CPSC

B&h Photo Stores Nationwide And Online At Amazon.com And Bhphotovideo.com From July 2015 Through February 2016 For Between $33 And $40. Recall FAQ

B&h Photo Stores Nationwide And Online At Amazon.com And Bhphotovideo.com From July 2015 Through February 2016 For Between $33 And $40. is the subject of an electronics recall: 360 Electrical Recalls Surge Protectors Due to Shock and Fire Hazards. The notice was published on June 9, 2016 by the U.S. Consumer Product Safety Commission (CPSC). Approximately 9,300 units are potentially affected.