HP Recalls Batteries for HP and Compaq Notebook Computers Due to Fire and Burn Hazards
⚠ Critical Alert — Stop Using Immediately
This product has been flagged with severe risks (fire or burn). Stop using it now and contact the brand or CPSC for a refund, repair, or replacement.
CPSC Recall Notice
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-7777.
This recall involves lithium-ion batteries containing Panasonic cells that are used in HP notebook computers. The batteries are compatible with HP, Compaq, HP ProBook, HP ENVY, Compaq Presario, and HP Pavilion notebook computers. The black batteries measure about 8 inches long, 2 inches wide and about 1 inch high. The battery bar code is printed on the back of the battery. "HP Notebook Battery" and the model number are printed on the battery. The batteries included in this recall have the following barcodes: 6BZLU, 6CGFK, 6CGFQ, 6CZMB, 6DEMA, 6DEMH, 6DGAL and 6EBVA.
Corrective Action (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-7777.
Consumers should immediately stop using the recalled batteries, remove them from the notebook computers and contact HP for a free replacement battery.
✅ What you should do
- Stop using the product if you own it.
- Check the model number, lot code, or sell-by date against the recall notice above.
- Contact Best Buy, Wal-mart, And Staples And Authorized Dealers Nationwide And Online At Www.hp.com From March 2013 Through August 2015. The Batteries Were Sold With Notebook Computers For Between $300 And $1,700. The Batteries Were Also Sold Separately For Between $50 And $90. or the retailer where you bought it for a refund, replacement, or repair.
- For the most current official instructions, visit the CPSC recall page.
- If you've been hurt by this product, report the incident to CPSC.
Consumer Contact (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-7777.
HP toll-free at 888-202-4320 from 8 a.m. to 7 p.m. CT Monday through Friday or online at the HP Battery Recall website directly at www.HP.com/go/batteryprogram2016 or www.hp.com and click "Recalls" at the bottom of the page for more information.
About the U.S. Consumer Product Safety Commission
The CPSC protects consumers from injuries and deaths from thousands of types of consumer products — toys, furniture, electronics, appliances, and more.
Visit CPSC.gov →📣 Report an unsafe product to the CPSC
If you own this product and experienced a defect, near-miss, or injury, file a report with the CPSC. Consumer reports are the primary signal the agency uses to identify defect patterns and trigger future recalls. Your report is free, takes about 10 minutes, and can stay anonymous to the manufacturer.
Best Buy, Wal-mart, And Staples And Authorized Dealers Nationwide And Online At Www.hp.com From March 2013 Through August 2015. The Batteries Were Sold With Notebook Computers For Between $300 And $1,700. The Batteries Were Also Sold Separately For Between $50 And $90. Recall FAQ
Best Buy, Wal-mart, And Staples And Authorized Dealers Nationwide And Online At Www.hp.com From March 2013 Through August 2015. The Batteries Were Sold With Notebook Computers For Between $300 And $1,700. The Batteries Were Also Sold Separately For Between $50 And $90. is the subject of an electronics recall: HP Recalls Batteries for HP and Compaq Notebook Computers Due to Fire and Burn Hazards. The notice was published on June 23, 2016 by the U.S. Consumer Product Safety Commission (CPSC). Approximately 41,000 units are potentially affected.