Johnson Health Tech Recalls Matrix ClimbMills Due to Fall Hazard (Recall Alert)
CPSC Recall Notice
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-7915.
This recall involves Matrix ClimbMill stair-step exercise machines with the following frame serial numbers: Serial Numbers CS17111100102 - CS17120901766 CS21130800080 - CS21130500062 CS22130602881 - CS22130602863 CS23130800001 - CS23140703749 CS23B131100001 - CS23B140701050 CS24140700001 - CS24150702803 CS24C140800001 - CS24C150200900 CS24H150100001 - CS24H150500049 Only ClimbMills that have a right handgrip with the words "STOP" and "Pause" printed on them are included in this recall. The frame serial numbers are located on the bottom front of the base near the power switch. The ClimbMills are black and gray with Matrix printed on the side of the machine. These four-step exercise machines are used in commercial fitness facilities such as health clubs, hotels, apartment complexes, rehabilitation centers, schools, and municipal facilities.
Corrective Action (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-7915.
Consumers should immediately stop using the recalled ClimbMills and contact Johnson Health Tech North America to schedule a free repair. Johnson is contacting purchasers of the recalled ClimbMills directly.
✅ What you should do
- Stop using the product if you own it.
- Check the model number, lot code, or sell-by date against the recall notice above.
- Contact Johnson Health Tech North America And Its Commercial Fitness Equipment Dealers Nationwide From December 2011 Through September 2015 For Between $8,000 And $13,000. or the retailer where you bought it for a refund, replacement, or repair.
- For the most current official instructions, visit the CPSC recall page.
- If you've been hurt by this product, report the incident to CPSC.
Consumer Contact (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-7915.
Johnson Health Tech toll-free at 866-218-3674 from 8 a.m. to 5 p.m. CT Monday through Friday, email service@johnsonfit.com or online at www.matrixfitness.com and click on Safety Notice at the bottom of the page for more information.
About the U.S. Consumer Product Safety Commission
The CPSC protects consumers from injuries and deaths from thousands of types of consumer products — toys, furniture, electronics, appliances, and more.
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If you own this product and experienced a defect, near-miss, or injury, file a report with the CPSC. Consumer reports are the primary signal the agency uses to identify defect patterns and trigger future recalls. Your report is free, takes about 10 minutes, and can stay anonymous to the manufacturer.
Johnson Health Tech North America And Its Commercial Fitness Equipment Dealers Nationwide From December 2011 Through September 2015 For Between $8,000 And $13,000. Recall FAQ
Johnson Health Tech North America And Its Commercial Fitness Equipment Dealers Nationwide From December 2011 Through September 2015 For Between $8,000 And $13,000. is the subject of a consumer products recall: Johnson Health Tech Recalls Matrix ClimbMills Due to Fall Hazard (Recall Alert). The notice was published on November 29, 2016 by the U.S. Consumer Product Safety Commission (CPSC). Approximately 10,500 units are potentially affected.