CPSC, Canon U.S.A. Inc. Announce Recall of Fax Machines
⚠ Critical Alert — Stop Using Immediately
This product has been flagged with severe risks (fire or burn). Stop using it now and contact the brand or CPSC for a refund, repair, or replacement.
CPSC Recall Notice
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-797.
The recall involves Canon Faxphones with model number B640. "FAXPHONE B640" is written on the front of the machines. The units being recalled have serial numbers UKK52923 to UKK55442, UKK60513 to UKK99999, and YKK02001 to YKK20000. The serial number is printed on a silver label located on the back of the machines.
Corrective Action (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-797.
Consumers should stop using the Faxphones immediately, and contact Canon U.S.A. Inc. to get a free replacement Faxphone.
✅ What you should do
- Stop using the product if you own it.
- Check the model number, lot code, or sell-by date against the recall notice above.
- Contact Electronics, Office Products And Computer Stores Nationwide Sold These Machines, From October 1999 Through May 200,1 For Between $130 And $200. or the retailer where you bought it for a refund, replacement, or repair.
- For the most current official instructions, visit the CPSC recall page.
- If you've been hurt by this product, report the incident to CPSC.
Consumer Contact (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-797.
For more information, consumers should call Canon at (888) 280-7858 between 8 a.m. and 12 a.m. ET Monday through Friday, and between noon and 8 p.m. ET Saturday, or visit Canon's website at www.cusa.canon.com/consumer
About the U.S. Consumer Product Safety Commission
The CPSC protects consumers from injuries and deaths from thousands of types of consumer products — toys, furniture, electronics, appliances, and more.
Visit CPSC.gov →📣 Report an unsafe product to the CPSC
If you own this product and experienced a defect, near-miss, or injury, file a report with the CPSC. Consumer reports are the primary signal the agency uses to identify defect patterns and trigger future recalls. Your report is free, takes about 10 minutes, and can stay anonymous to the manufacturer.
Electronics, Office Products And Computer Stores Nationwide Sold These Machines, From October 1999 Through May 200,1 For Between $130 And $200. Recall FAQ
Electronics, Office Products And Computer Stores Nationwide Sold These Machines, From October 1999 Through May 200,1 For Between $130 And $200. is the subject of an electronics recall: CPSC, Canon U.S.A. Inc. Announce Recall of Fax Machines. The notice was published on May 10, 2001 by the U.S. Consumer Product Safety Commission (CPSC). Approximately 60,000 units are potentially affected.