NVIDIA Recalls European Plug Heads Sold with Power Adaptors Due to Electric Shock Hazard
CPSC Recall Notice
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-8114.
This recall involves European plug heads for power adaptors included with NVIDIA SHIELD™ World Charger Kits, as well as with NVIDIA SHIELD tablet computers and TVs intended for use in Europe. The European plug head has two thin round metal prongs within a black plastic hexagonal extender on a black plastic base plate that can be attached to the power adaptor. The power adaptor has the model number SPA011AU5W2 and the NVIDIA name and logo etched on the side of the power adaptor where the European plug head can be attached. There are six different plug heads that come with the World Charger Kit. Only the European plug head is being recalled.
Corrective Action (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-8114.
Consumers should immediately stop using the recalled European plug heads and contact NVIDIA for a free replacement.
✅ What you should do
- Stop using the product if you own it.
- Check the model number, lot code, or sell-by date against the recall notice above.
- Contact Online At Nvidia.com, Amazon.com, Bestbuy.com, And Newegg.com From October 2015 Through June 2017 For About $30. or the retailer where you bought it for a refund, replacement, or repair.
- For the most current official instructions, visit the CPSC recall page.
- If you've been hurt by this product, report the incident to CPSC.
Consumer Contact (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-8114.
NVIDIA toll-free at 800-797-6530 anytime or online at www.nvidia.com and click on USA/Canada Link, then click on the support tab located at the top of the page.
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If you own this product and experienced a defect, near-miss, or injury, file a report with the CPSC. Consumer reports are the primary signal the agency uses to identify defect patterns and trigger future recalls. Your report is free, takes about 10 minutes, and can stay anonymous to the manufacturer.
Online At Nvidia.com, Amazon.com, Bestbuy.com, And Newegg.com From October 2015 Through June 2017 For About $30. Recall FAQ
Online At Nvidia.com, Amazon.com, Bestbuy.com, And Newegg.com From October 2015 Through June 2017 For About $30. is the subject of a consumer products recall: NVIDIA Recalls European Plug Heads Sold with Power Adaptors Due to Electric Shock Hazard. The notice was published on August 8, 2017 by the U.S. Consumer Product Safety Commission (CPSC). Approximately 6,900 units are potentially affected.