Schneider Electric Recalls Square D Safety Switches Due to Electrical Shock Hazard
CPSC Recall Notice
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-8304.
This recall involves Square D brand General Duty 30 & 60A, 120/240-volt, 2-phase and 3-phase NEMA 3R safety switches. The switches are a dark gray metal box with a black handle on the side that can be moved to an "ON" or "OFF" position. The "OFF" position is designed to shut off the flow of electricity. The switches may be used in or around commercial buildings, outbuildings, apartments and homes. They measure about 10 inches by 7 inches by 4 inches. Brand name "Square D", the ampere of the safety switch and the 120/240-volt or 240-volt marking is printed on a label on the front of the safety switch. The recalled switches were manufactured between January 1, 2014 through January 18, 2018 and have date codes 1401 through 1803. The date codes are in the YYWW format (example: 1401 = year 2014, week 1). The date code of the product can only be found on the inside of the cover and is not accessible if the product is installed and in-service. Only safety switches with the following catalog numbers printed on a separate label on the side are included in the recall: Catalog Number CD321NRB D211NRB D211NRBCP D221NRB D221NRBCP D221NRBUP D321NRB D321NRBCP D321NRBUP DU221RB DU221RBUP DU222RB DU222RBUP DU321RB DU321RBUP DU321RBCP DU322RB DU322RBCP DU322RBUP
Corrective Action (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-8304.
Consumers should immediately inspect installed safety switches by moving the handle to the "OFF" position. If the power stays on when the handle is in the "OFF" position, contact Schneider Electric for a free replacement safety switch and free service support to install the replacement switch. If the safety switch is not installed and included in the recall, contact Schneider Electric for a free replacement safety switch. Instructions on how to inspect the switch can be found at www.schneider-electric.us/gdss-safetyalert.
✅ What you should do
- Stop using the product if you own it.
- Check the model number, lot code, or sell-by date against the recall notice above.
- Contact Authorized Schneider Electric Distributors, Home Depot, Lowe's, Original Equipment Manufacturers And Others Stores Nationwide And Online At Amazon.com, Homedepot.com, And Lowes.com From January 2014 Through January 2018 For Between $40 And $500. or the retailer where you bought it for a refund, replacement, or repair.
- For the most current official instructions, visit the CPSC recall page.
- If you've been hurt by this product, report the incident to CPSC.
Consumer Contact (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-8304.
Schneider Electric toll-free at 877-672-1953 from 8 a.m. to 5 p.m. ET Monday through Friday or online at www.schneider-electric.us/gdss-safetyalert or www.schneider-electric.com and click on “Square D” (found under Quick Links) for more information.
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The CPSC protects consumers from injuries and deaths from thousands of types of consumer products — toys, furniture, electronics, appliances, and more.
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If you own this product and experienced a defect, near-miss, or injury, file a report with the CPSC. Consumer reports are the primary signal the agency uses to identify defect patterns and trigger future recalls. Your report is free, takes about 10 minutes, and can stay anonymous to the manufacturer.
Authorized Schneider Electric Distributors, Home Depot, Lowe's, Original Equipment Manufacturers And Others Stores Nationwide And Online At Amazon.com, Homedepot.com, And Lowes.com From January 2014 Through January 2018 For Between $40 And $500. Recall FAQ
Authorized Schneider Electric Distributors, Home Depot, Lowe's, Original Equipment Manufacturers And Others Stores Nationwide And Online At Amazon.com, Homedepot.com, And Lowes.com From January 2014 Through January 2018 For Between $40 And $500. is the subject of a consumer products recall: Schneider Electric Recalls Square D Safety Switches Due to Electrical Shock Hazard. The notice was published on April 17, 2018 by the U.S. Consumer Product Safety Commission (CPSC). Approximately 1,079,000 units are potentially affected.