Keyera Energy Recalls to Inspect Propane Gas Due to Fire and Explosion Hazards
⚠ Critical Alert — Stop Using Immediately
This product has been flagged with severe risks (fire or burn). Stop using it now and contact the brand or CPSC for a refund, repair, or replacement.
CPSC Recall Notice
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-8338.
This recall involves under-odorized propane (LP) gas delivered to consumers for use in storage tanks or sold at retail locations in portable refillable cylinders (for use in recreational vehicles, barbeques, stoves and other appliances). The LP gas was also sold to businesses for commercial and industrial use. Keyera Energy Inc. does not sell propane directly to any retailers or consumers, but supplies propane to distributors that sell directly to retailers and consumers.
Corrective Action (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-8338.
Consumers should not attempt to test the propane themselves. Instead, consumers who have propane delivered to storage tanks should immediately contact the retailer, supplier or Keyera Energy to arrange for a free inspection. If the inspection confirms that the propane contains insufficient odorant, Keyera Energy will arrange for additional odorization or a replacement of the under-odorized propane. Consumers should have carbon monoxide alarms in homes or other buildings that utilize propane gas. If consumers do smell even a faint odor of gas or a gas leak, they should immediately leave the building and call 911 or call their gas supplier. Do not light a match, turn on a light or switch on anything electrical.
✅ What you should do
- Stop using the product if you own it.
- Check the model number, lot code, or sell-by date against the recall notice above.
- Contact Distributed In Texas And Louisiana By Various Companies And Sold By Retailers Between February 2018 And April 2018. or the retailer where you bought it for a refund, replacement, or repair.
- For the most current official instructions, visit the CPSC recall page.
- If you've been hurt by this product, report the incident to CPSC.
Consumer Contact (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-8338.
Keyera Energy toll-free at 844-879-8419 from 9 a.m. to 5 p.m. CT, email propane@keyera.com or online at www.keyera.com and click on “Propane Safety Update” on the Corporate Responsibility page or www.keypropaneupdate.com for more information.
About the U.S. Consumer Product Safety Commission
The CPSC protects consumers from injuries and deaths from thousands of types of consumer products — toys, furniture, electronics, appliances, and more.
Visit CPSC.gov →📣 Report an unsafe product to the CPSC
If you own this product and experienced a defect, near-miss, or injury, file a report with the CPSC. Consumer reports are the primary signal the agency uses to identify defect patterns and trigger future recalls. Your report is free, takes about 10 minutes, and can stay anonymous to the manufacturer.
Distributed In Texas And Louisiana By Various Companies And Sold By Retailers Between February 2018 And April 2018. Recall FAQ
Distributed In Texas And Louisiana By Various Companies And Sold By Retailers Between February 2018 And April 2018. is the subject of a fuel recall: Keyera Energy Recalls to Inspect Propane Gas Due to Fire and Explosion Hazards. The notice was published on June 5, 2018 by the U.S. Consumer Product Safety Commission (CPSC). Approximately 1 units are potentially affected.