Skip to main content
RecallCPSCcpsc-834ELECTRICAL SHOCK

Balsam Hill Recalls Pre-lit Christmas Trees Due to Shock Hazard

Units Affected
1,333
Recall Date
February 16, 2011
Issuing Agency
Hazard
Electrical Shock
Online From October 2007 To December 2010 For Between $300 To $10,999. recall product photo 1Online From October 2007 To December 2010 For Between $300 To $10,999. recall product photo 2Online From October 2007 To December 2010 For Between $300 To $10,999. recall product photo 3Online From October 2007 To December 2010 For Between $300 To $10,999. recall product photo 4

CPSC Recall Notice

Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-834.

The trees are safe for indoor use only and are supplied with extension cords with warning labels stating "For indoor use only." The following models sold before Dec. 21, 2010 are affected by this recall: Tree Name Model Number Height Lighting Type Adirondack Evergreen 502 1282 6' Led Clear Adirondack Evergreen 502 1283 6' Led Multi Adirondack Evergreen 502 1284 7.5' Led Clear Adirondack Evergreen 502 1285 7.5' Led Multi Adirondack Evergreen 502 1286 9' Led Clear Adirondack Evergreen 502 1287 9' Led Multi Potted Colorado Mountain Spruce 502 1332 7' Clear Rockefeller Pine - Giant Tree 502 1464 15' Clear Rockefeller Pine - Giant Tree 502 1465 15' Led Clear Rockefeller Pine - Giant Tree 502 1466 15' Led Multi Rockefeller Pine - Giant Tree 502 1469 20' Clear Rockefeller Pine - Giant Tree 502 1470 20' Led Clear Rockefeller Pine - Giant Tree 502 1474 25' Clear Rockefeller Pine - Giant Tree 502 1475 25' Led Clear Rockefeller Pine - Giant Tree 502 1476 25' Led Multi Model numbers for the trees are located on the cartons.

Corrective Action (per CPSC)

Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-834.

Consumers should immediately stop using this product outdoors. If this product has been used exclusively indoors, consumers may continue to use it indoors. If consumers have used the tree outdoors or wish to use the tree outdoors, they must contact Balsam Hill to receive a free retrofit kit containing an outdoor extension cord.

✅ What you should do

  1. Stop using the product if you own it.
  2. Check the model number, lot code, or sell-by date against the recall notice above.
  3. Contact Online From October 2007 To December 2010 For Between $300 To $10,999. or the retailer where you bought it for a refund, replacement, or repair.
  4. For the most current official instructions, visit the CPSC recall page.
  5. If you've been hurt by this product, report the incident to CPSC.

Consumer Contact (per CPSC)

Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-834.

For additional information and a retrofit kit, contact the Christmas Tree Recall Hotline at (877) 694-2752 between noon and 7 p.m. ET, Monday through Friday, or e-mail the firm at safety@balsamhill.com. Consumers may also visit the firm's website at www.balsamhill.com/recalls

CPSC

About the U.S. Consumer Product Safety Commission

The CPSC protects consumers from injuries and deaths from thousands of types of consumer products — toys, furniture, electronics, appliances, and more.

Visit CPSC.gov →

📣 Report an unsafe product to the CPSC

If you own this product and experienced a defect, near-miss, or injury, file a report with the CPSC. Consumer reports are the primary signal the agency uses to identify defect patterns and trigger future recalls. Your report is free, takes about 10 minutes, and can stay anonymous to the manufacturer.

How to report to CPSCFile a report at CPSC

Online From October 2007 To December 2010 For Between $300 To $10,999. Recall FAQ

Online From October 2007 To December 2010 For Between $300 To $10,999. is the subject of a consumer products recall: Balsam Hill Recalls Pre-lit Christmas Trees Due to Shock Hazard. The notice was published on February 16, 2011 by the U.S. Consumer Product Safety Commission (CPSC). Approximately 1,333 units are potentially affected.