Miles Industries Recalls Gas Fireplaces Due to Burn Hazard
⚠ Critical Alert — Stop Using Immediately
This product has been flagged with severe risks (fire or burn). Stop using it now and contact the brand or CPSC for a refund, repair, or replacement.
CPSC Recall Notice
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-8480.
This recall involves Valor H5 gas fireplaces fueled by either natural gas or propane gas. The recalled fireplaces were sold in six different trim options and are a fully enclosed rectangular sheet metal box with a shatter resistant glass front. They were sold with a mesh barrier screen that was installed in front of the glass. The fireplace exhaust is vented to the outside through a ventilation duct. The model number and serial number are printed on a rating sheet behind the trim. Model Number Product Name Serial Number Range 1100 Natural Gas Valor H5 Gas Fireplace 1100N10000 - 1100N12173 1100 Propane Gas Valor H5 Gas Fireplace 1100P20000 - 1100P21132 1150 Natural Gas Valor H5 Gas Fireplace 1150N10000 - 1150N11448 1150 Propane Gas Valor H5 Gas Fireplace 1150P20000 - 1150P20822
Corrective Action (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-8480.
Consumers should immediately stop using the recalled fireplaces and contact Miles Industries to schedule a free repair.
✅ What you should do
- Stop using the product if you own it.
- Check the model number, lot code, or sell-by date against the recall notice above.
- Contact Northeast Hearth & Home, Sutter Home & Hearth, Wallace's Stove & Fireplace Hearth Stores And Other Stores Nationwide And Online From June 2014 Through March 2018 For About $5,500. or the retailer where you bought it for a refund, replacement, or repair.
- For the most current official instructions, visit the CPSC recall page.
- If you've been hurt by this product, report the incident to CPSC.
Consumer Contact (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-8480.
Miles Industries toll-free at 866-420-3360 from 7 a.m. to 4:30 p.m. PT Monday through Friday, email at h5@valorfireplaces.com or online at www.valorfireplaces.com and click on “H5 Recall Notice” for more information.
About the U.S. Consumer Product Safety Commission
The CPSC protects consumers from injuries and deaths from thousands of types of consumer products — toys, furniture, electronics, appliances, and more.
Visit CPSC.gov →📣 Report an unsafe product to the CPSC
If you own this product and experienced a defect, near-miss, or injury, file a report with the CPSC. Consumer reports are the primary signal the agency uses to identify defect patterns and trigger future recalls. Your report is free, takes about 10 minutes, and can stay anonymous to the manufacturer.
Northeast Hearth & Home, Sutter Home & Hearth, Wallace's Stove & Fireplace Hearth Stores And Other Stores Nationwide And Online From June 2014 Through March 2018 For About $5,500. Recall FAQ
Northeast Hearth & Home, Sutter Home & Hearth, Wallace's Stove & Fireplace Hearth Stores And Other Stores Nationwide And Online From June 2014 Through March 2018 For About $5,500. is the subject of a consumer products recall: Miles Industries Recalls Gas Fireplaces Due to Burn Hazard. The notice was published on December 20, 2018 by the U.S. Consumer Product Safety Commission (CPSC). Approximately 1,000 units are potentially affected.