Skip to main content
RecallCPSCcpsc-8676ELECTRICAL SHOCK

VIQUA Recalls Solenoid Valve Kits for UV Water Treatment Systems Due to Electrical Shock Hazard

Viqua Distributors And Plumbing Contractors Nationwide From May 2018 Through October 2019 For Between About $460 And $500 For The Valve Kit. recall product photo 1

CPSC Recall Notice

Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-8676.

This recall involves solenoid valves included in VIQUA solenoid valve accessory kits for residential and commercial UV water treatment systems. They can be identified by the green coil component attached to the solenoid valve with ASCO parts numbers 400127-xxx and date codes between 1A3 through 5A2 (13th week through the 52nd week of 2018) or 0B1 through 0B8 (1st week through the 8th week of 2019).

Corrective Action (per CPSC)

Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-8676.

Consumers should immediately stop using the recalled valve kits, disconnect power to the UV water treatment system and visit VIQUA's website for help inspecting the green coil component attached to the solenoid valve for the production date codes included in the recall. Consumers with the recalled solenoid valve should contact the firm to receive free installation of a replacement coil.

✅ What you should do

  1. Stop using the product if you own it.
  2. Check the model number, lot code, or sell-by date against the recall notice above.
  3. Contact Viqua Distributors And Plumbing Contractors Nationwide From May 2018 Through October 2019 For Between About $460 And $500 For The Valve Kit. or the retailer where you bought it for a refund, replacement, or repair.
  4. For the most current official instructions, visit the CPSC recall page.
  5. If you've been hurt by this product, report the incident to CPSC.

Consumer Contact (per CPSC)

Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-8676.

VIQUA at 800-265-7246 from 8 a.m. to 4:30 p.m. ET Monday through Friday, email at technicalsupport@viqua.com or online at https://viqua.com and click on “Product Safety” or http://info.viqua.com/safety-announcement for more information.

CPSC

About the U.S. Consumer Product Safety Commission

The CPSC protects consumers from injuries and deaths from thousands of types of consumer products — toys, furniture, electronics, appliances, and more.

Visit CPSC.gov →

📣 Report an unsafe product to the CPSC

If you own this product and experienced a defect, near-miss, or injury, file a report with the CPSC. Consumer reports are the primary signal the agency uses to identify defect patterns and trigger future recalls. Your report is free, takes about 10 minutes, and can stay anonymous to the manufacturer.

How to report to CPSCFile a report at CPSC

Viqua Distributors And Plumbing Contractors Nationwide From May 2018 Through October 2019 For Between About $460 And $500 For The Valve Kit. Recall FAQ

Viqua Distributors And Plumbing Contractors Nationwide From May 2018 Through October 2019 For Between About $460 And $500 For The Valve Kit. is the subject of a consumer products recall: VIQUA Recalls Solenoid Valve Kits for UV Water Treatment Systems Due to Electrical Shock Hazard. The notice was published on October 3, 2019 by the U.S. Consumer Product Safety Commission (CPSC). Approximately 70 units are potentially affected.