Hit Promotional Products Recalls Ceramic Mugs Due to Burn and Laceration Hazards
⚠ Critical Alert — Stop Using Immediately
This product has been flagged with severe risks (fire or burn). Stop using it now and contact the brand or CPSC for a refund, repair, or replacement.
CPSC Recall Notice
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-8688.
This recall involves the Coastline Ceramic Mug that was given away as a free promotional item at meetings or events. The mugs are decorated with various logos and come in a variety of colors with a gray bottom. "China" is printed on the bottom of each mug.
Corrective Action (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-8688.
Consumers should immediately stop using the recalled mugs and contact Hit Promotional Products for a free replacement mug.
✅ What you should do
- Stop using the product if you own it.
- Check the model number, lot code, or sell-by date against the recall notice above.
- Contact Given To Consumers As Free Promotional Products At Meetings Or Events Nationwide From October 2018 Through September 2019. or the retailer where you bought it for a refund, replacement, or repair.
- For the most current official instructions, visit the CPSC recall page.
- If you've been hurt by this product, report the incident to CPSC.
Consumer Contact (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-8688.
Hit Promotional Products at 800-237-6305, Extension 2691, from 8:30 a.m. to 5:30 p.m. ET Monday through Friday, email at lthibado@hitpromo.net or visit www.hitpromo.net and click on product recalls under the Support menu near the bottom of the page.
About the U.S. Consumer Product Safety Commission
The CPSC protects consumers from injuries and deaths from thousands of types of consumer products — toys, furniture, electronics, appliances, and more.
Visit CPSC.gov →📣 Report an unsafe product to the CPSC
If you own this product and experienced a defect, near-miss, or injury, file a report with the CPSC. Consumer reports are the primary signal the agency uses to identify defect patterns and trigger future recalls. Your report is free, takes about 10 minutes, and can stay anonymous to the manufacturer.
Given To Consumers As Free Promotional Products At Meetings Or Events Nationwide From October 2018 Through September 2019. Recall FAQ
Given To Consumers As Free Promotional Products At Meetings Or Events Nationwide From October 2018 Through September 2019. is the subject of a consumer products recall: Hit Promotional Products Recalls Ceramic Mugs Due to Burn and Laceration Hazards. The notice was published on October 29, 2019 by the U.S. Consumer Product Safety Commission (CPSC). Approximately 34,000 units are potentially affected.