Surly Bikes Recalls Bicycle Racks Due to Crash and Injury Hazards
CPSC Recall Notice
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-8712.
This recall involves all Surly 8-Pack Racks and Surly 24-Pack front bicycle racks and Pack Rat Bicycles equipped with these racks. The racks were sold in black and silver finishes, are made of tubular chromoly steel and are intended for use on the front of a bicycle.
Corrective Action (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-8712.
Consumers should stop using the recalled bicycle racks immediately and contact the bike shop or online retailer where it was originally purchased to arrange for a free repair.
✅ What you should do
- Stop using the product if you own it.
- Check the model number, lot code, or sell-by date against the recall notice above.
- Contact Bicycle Stores Nationwide And Online At Various Websites From December 2015 Through September 2019 For $110 And $150 For The 8-pack Rack And 24-pack Rack, Respectively, And $1,350 For The Pack Rat Complete Bicycle With Rack. or the retailer where you bought it for a refund, replacement, or repair.
- For the most current official instructions, visit the CPSC recall page.
- If you've been hurt by this product, report the incident to CPSC.
Consumer Contact (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-8712.
Surly Bikes toll-free at 877-773-3191 between 8 a.m. and 6 p.m. CT Monday through Friday, or online at www.surlybikes.com and click on the “Safety Recall 8 and 24-Pack Rack” button for more information.
About the U.S. Consumer Product Safety Commission
The CPSC protects consumers from injuries and deaths from thousands of types of consumer products — toys, furniture, electronics, appliances, and more.
Visit CPSC.gov →📣 Report an unsafe product to the CPSC
If you own this product and experienced a defect, near-miss, or injury, file a report with the CPSC. Consumer reports are the primary signal the agency uses to identify defect patterns and trigger future recalls. Your report is free, takes about 10 minutes, and can stay anonymous to the manufacturer.
Bicycle Stores Nationwide And Online At Various Websites From December 2015 Through September 2019 For $110 And $150 For The 8-pack Rack And 24-pack Rack, Respectively, And $1,350 For The Pack Rat Complete Bicycle With Rack. Recall FAQ
Bicycle Stores Nationwide And Online At Various Websites From December 2015 Through September 2019 For $110 And $150 For The 8-pack Rack And 24-pack Rack, Respectively, And $1,350 For The Pack Rat Complete Bicycle With Rack. is the subject of a bicycles & wheeled sports recall: Surly Bikes Recalls Bicycle Racks Due to Crash and Injury Hazards. The notice was published on December 6, 2019 by the U.S. Consumer Product Safety Commission (CPSC). Approximately 5,139 units are potentially affected.