Rexair Recalls to Repair Rainbow SRX Vacuums Due to Fire and Burn Hazards
⚠ Critical Alert — Stop Using Immediately
This product has been flagged with severe risks (fire or burn). Stop using it now and contact the brand or CPSC for a refund, repair, or replacement.
CPSC Recall Notice
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-8835.
This recall only covers the Rainbow SRX water-based filtration vacuum cleaner with model number RHCS19 Type 120 and a Serial Number that falls within the range 22003399 through 22077889. The vacuum is predominantly black with blue trim and rubber trim around the base. The "SRX" logo is located on the right and left front panels of the vacuum. There is a clear water basin at the base of the vacuum.
Corrective Action (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-8835.
Consumers should immediately unplug and stop using their affected SRX vacuum and contact an authorized Rainbow distributor for a free repair.
✅ What you should do
- Stop using the product if you own it.
- Check the model number, lot code, or sell-by date against the recall notice above.
- Contact Independent Authorized Rainbow Distributors Nationwide To Consumers From June 2019 Through June 2020 For About $3,200. or the retailer where you bought it for a refund, replacement, or repair.
- For the most current official instructions, visit the CPSC recall page.
- If you've been hurt by this product, report the incident to CPSC.
Consumer Contact (per CPSC)
Source: U.S. Consumer Product Safety Commission (CPSC) — official agency notice for recall CPSC-8835.
Contact the authorized distributor listed on the SRX sales receipt, or locate the nearest authorized distributor by entering the SRX vacuum’s serial number into the distributor locator found on the Rexair website https://rainbowsystem.com/SRX-120-Repair/ or contact Rexair toll-free at 833-940-2775 from 10 a.m. to 10 p.m. ET or online at https://rainbowsystem.com and click on the recall button on the homepage for more information.
About the U.S. Consumer Product Safety Commission
The CPSC protects consumers from injuries and deaths from thousands of types of consumer products — toys, furniture, electronics, appliances, and more.
Visit CPSC.gov →📣 Report an unsafe product to the CPSC
If you own this product and experienced a defect, near-miss, or injury, file a report with the CPSC. Consumer reports are the primary signal the agency uses to identify defect patterns and trigger future recalls. Your report is free, takes about 10 minutes, and can stay anonymous to the manufacturer.
Independent Authorized Rainbow Distributors Nationwide To Consumers From June 2019 Through June 2020 For About $3,200. Recall FAQ
Independent Authorized Rainbow Distributors Nationwide To Consumers From June 2019 Through June 2020 For About $3,200. is the subject of a consumer products recall: Rexair Recalls to Repair Rainbow SRX Vacuums Due to Fire and Burn Hazards. The notice was published on June 17, 2020 by the U.S. Consumer Product Safety Commission (CPSC). Approximately 38,000 units are potentially affected.